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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

Chase - Business Online Banking Review

Bob Phillips Bob Phillips Last update:

Company Overview

J.P. Morgan Chase Bank, N.A., doing business as Chase Bank (often referred to as Chase), is headquartered in New York City. Chase was founded in 1799 and has over 4,700 branch offices and more than 16,000 ATMs throughout the United States. It is the largest bank in the U.S. and operates in over 100 countries. In addition to its brick-and-mortar locations, Chase offers a full array of online banking services.

Chase has several checking accounts for customers to choose from and two types of personal savings accounts. In addition to its personal banking services, Chase Bank also offers checking and savings accounts geared specifically towards businesses. In addition, Chase also provides commercial loans, financing, and 401(k) retirement plans for businesses.

Bank Account Types Checking

Savings

Minimum Deposits $0
Minimum Balance $0
APY Checking (Annual Percentage Yield) 0%
APY Savings (Annual Percentage Yield) 0.01%
ATM Network 16,000+
Features, Benefits & Rewards Unlimited electronic deposits, integrated credit card processing, fee-free cash deposits
Maintenance Fees $15 (waived with a $2,000 minimum balance)

Best For

Chase is best for people who want to do all of their banking, either personal, business, or both, with one bank. Chase offers a complete portfolio of personal and commercial business products online and investment services through broker J.P. Morgan, which can also be accessed through the Chase Mobile app.

Pros and Cons

Pros

  • No minimum opening deposit
  • Unlimited electronic deposits
  • Opportunity to earn $300 sign-up bonus
  • Integrated credit card processing

Cons

  • $15 monthly maintenance fee
  • Fee-free cash deposits limited to $5,000 per month
  • Fee-free physical transactions limited to 20 per month

Account Types

Chase Business Complete Banking

The Chase Business Complete Banking checking account is designed for small or start-up businesses that keep an average minimum balance of $0 to $35,000. The $15 monthly maintenance fee is waived based on the specified minimum account balance and activity levels being met.

Account Type Key Features Bonuses
Chase Business Complete Banking
  • $15 monthly service fee (waived with $2,000 minimum daily balance)
  • Unlimited electronic deposits
  • 20 free teller and paper transactions per month
$300 sign-up bonus if specific criteria are met

Chase Performance Business Checking

The Chase Performance Business Checking account is designed for higher volume businesses maintaining an average minimum daily balance between $35,000 and $100,000. The $30 monthly maintenance fee is waived based on the specified minimum account balance and activity levels being met.

Account Type Key Features Bonuses
Chase Performance Business Checking
  • $30 monthly service fee (waived with $35,000 minimum daily balance)
  • Integrated credit card processing
  • Variety of mobile and online banking tools
None

Chase Platinum Business Checking

The Chase Platinum Business Checking account is for large accounts maintaining an average daily balance of $100,000 or more. The $95 monthly maintenance fee is waived based on the specified minimum account balance and activity levels being met.

Chase Business Savings Accounts

Chase has two business savings accounts: the Chase Business Total Savings account and the Chase Business Premier savings account. Monthly service fees are waived when a qualifying Chase Business Checking account is linked, or other thresholds are met.

Account Type Key Features Bonuses
Chase Business Total Savings
  • Earns interest
  • FDIC insurance protection
  • Options for automatic savings transfers, relationship rates, and more
None
Chase Business Premier Savings
  • No charge for the first 30 deposits
  • FDIC insured
  • 16,000+ ATMs nationwide
None

 

APYs

Chase Business Complete Banking (checking) None
Chase Performance Business Checking None
Chase Platinum Business Checking None
Chase Business Total Savings 0.02%
Chase Business Premier Savings 0.02%

Opening a Business Account With Chase Bank

Opening a business account with Chase requires more steps than opening a Chase personal account.

You can open a Chase business checking account online if your business is a privately held sole proprietorship, corporation, or LLC (with one member or manager). All other business entities must apply in person at a local branch. Chase operates more than 4,700 retail branches across 48 states.

While no minimum deposit is required to open a Chase Business Complete Checking account, you must transfer money into your account within 60 days, or the account will be closed.

After your account is funded and set up, you’ll be able to manage your business banking using Chase online, the Chase mobile app, and by visiting Chase branches and ATMs.

What you need to open a Chase business account

Business owners need to supply the following documents and information to open a Chase business checking account:

  • Two forms of identification, including a government-issued photo ID.
  • Employer identification number (or Social Security number for single-member LLCs).
  • Business documents, including assumed name or DBA certificate, articles of organization or incorporation, partnership agreement, and business license, depending on your entity type.
  • Business address and telephone number.
  • Date of birth, Social Security number, and personal address for anyone with 10% or more ownership in the company.

Customer Support

Although Chase is the largest bank in the United States ($3.31 trillion in assets in 2022), it is easy to contact customer support. Chase’s website provides toll-free support numbers for its various offerings, with different toll-free numbers for each product line (credit card, personal banking, auto loans, home lending, etc.) and online banking customers. Chase also has separate numbers for domestic and overseas military personnel.

When we called the Chase Customer Support line for personal banking, we found the phone prompts minimal and easy to navigate. The system has a convenient voice recognition feature for account holders to speed up the customer identification process and a ‘call back’ option for customers who don’t wish to remain on hold to speak with a representative. Representatives are live human beings.

Phone Support Monday: 7 am – 11 pm ET

Tuesday: 7 am – 11 pm ET

Wednesday: 7 am – 11 pm ET

Thursday: 7 am – 11 pm ET

Friday: 7 am – 11 pm ET

Saturday: 10 am – 7 pm ET

Sunday: 10 am – 7 pm ET

Email Support Yes. Chase customers can sign in to Chase OnlineSM and use the Secure Message Center
Live Chat No
Social Media Facebook: https://www.facebook.com/chase

Instagram: https://www.instagram.com/chase/

Twitter: https://twitter.com/Chase

YouTube: https://www.youtube.com/chase

LinkedIn: https://www.linkedin.com/company/chase/?trk=company_logo

Pinterest: https://www.pinterest.com/chase/https://www.pinterest.com/chase/https://www.pinterest.com/chase/

Headquarters 270 Park Ave.

New York, NY 10017

State Availability

Chase Bank conducts business in all 50 states and the District of Columbia.

In Conclusion

Chase has a complete online banking product line and an advanced platform backed by a customer service network that has received mostly positive reviews from its customers. We find no substantial drawbacks to doing business with Chase since online customers wishing to connect personally with a Chase employee can visit a nearby Chase branch office.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Bob Phillips Bob Phillips
Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.
This review is based on the writer's personal opinion.