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Global Home Protection

Andrew Omalley Andrew Omalley Last update:
Payout Caps
Gen. up to $1500%
Service Fees
$45
Contract Term
1/12 mo.

Overview

Global Home Protection has been serving the home warranty market in recent times and it currently caters to homeowners across 48 states. It offers a wide range of different home warranty coverage, with specialized packages that can be tailored to your specific property.

Some of the highlights of using this company are the low service call fee and the workmanship guarantee. This review will look at all of the aspects of the Global Home Protection offering.

Types of Home Warranty Services & Terms

Plan Types  Systems, appliances, combo
Coverage Territory  Not available in all states – for more info please see the website
Contractors  Out-of-Network; In-Network, 20.000+.
Home Inspection Required? No
Contract Lengths Available  Month-to-Month or Annually
Benefit Limit Type  Per item
NHSCA Member  No
BBB Rating A-
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Global Home Protection Pros

  • A low service fee of $45
  • Variety of different plans
  • A- rating with the BBB

Global Home Protection Cons

  • No online claims filing

Plans and Pricing

Global Home Protection covers homes of less than 2500 square feet. There are exceptions if you live in a multi-unit home (such as a duplex) or if your home is greater than 2500 square feet, in which case an extra fee can be paid as part of the coverage. There are three main plans on offer at Global Home Protection for home warranties. The Major System Plan covers all of the major systems you will find in a house such as plumbing, heating, and electrical. The Major Appliance plan covers most of the major appliances in a house, such as a refrigerator and clothes washer. Finally, there is a Diamond Plan that combines the two other packages together into a single, all-encompassing offering.

There is also the option to add on extra coverage for the likes of pools, septic systems, and stand-alone freezers. In terms of pricing, it will start at around $400 per year and go up to about $700 per year depending on the package you choose. There are often discounts for new customers who sign up for the first time, such as getting your first month of coverage for free.

Service Fees

If you make a claim and a service professional visit your home to inspect the issue, there will be a service fee of as low as $45 that you need to pay. This is perhaps the lowest service fee in the market today, with many competitors charging at least $75.

Payout Caps

Global Home Protection will pay out a max of $1,500 per claim in most instances. For certain types of HVAC equipment, appliances, electric and plumbing repair/replacement will be capped at $3,000 as per Global Home Protection’s terms and conditions. The max allowance for add-ons is $400.

Coverage

The type of coverage you get depends on the specific plan. There are separate plans for appliances and home systems. There is also the option to combine these two packages together into a single package.

Major System Plan Coverage

  • Air Conditioning System
  • Heating System
  • Electrical System
  • Plumbing System
  • Plumbing Stoppage
  • Water Heater

Diamond Plan Coverage

This plan covers everything mentioned in the Major System Plan coverage, plus:

  • Garbage Disposal
  • Kitchen Refrigerator
  • Oven/Range/Stove
  • Cook Top
  • Built-In Microwave
  • Clothes Washer
  • Clothes Dryer
  • Ceiling Fan
  • Exhaust Fan
  • Garage Door Opener
  • Whirlpool Bathtub

Major Appliance Plan Coverage

  • Garbage Disposal
  • Kitchen Refrigerator
  • Oven/Range/Stove
  • Cook Top
  • Built-In Microwave
  • Clothes Washer
  • Clothes Dryer

You will also come across a list of add ons that you can integrate into your home warranty coverage. If you are buying multiple home warranty packages, there will often be bulk discounts. Some of the add-ons include:

  • Central vacuum
  • Lawn sprinkler
  • Septic system
  • Sump pump

As part of your Global Home Protection plan, there is a 30-day money-back guarantee. This is ideal in case you change your mind about your home warranty coverage. If you wait longer than 30 days, there will be a $75 cancellation fee. There will be a 30-day waiting period after purchasing your home warranty policy before it comes into effect.

Exclusions

Currently, Global Home Protection caters to customers in 47 states. The only regions where you cannot get home warranty coverage from Global Home Protection are Hawaii, Texas, and Oregon. Normal maintenance is necessary as part of Global Home Protection coverage, with this being defined as having a service at least once a year by a professional. Their Terms & Conditions also state that you must contact them within 24 hours of a problem occurring for them to cover the repair.

You should fully check their Terms & Conditions and your contract to see what exactly is included and excluded in coverage. For example, if you choose a plan that covers clothes washers and dryers, their Terms & Conditions state that this coverage excludes the following parts: venting, lint screens, knobs and dials, damage to clothing.

Claims & Repairs

If there is an issue that you believe is covered by your Global Home Protection home warranty plan, you can submit a claim over the phone, with these lines being open on a 24/7 basis. You must submit a claim within 24 hours of a problem occurring, otherwise, it will not be covered. You will be contacted within two days by an approved service contractor in order to make an appointment to come to your home.

While there is no emergency claims hotline, Global Home Protection does help at times to deal with emergency repairs. All 20,000+ of their in-network contractors are fully licensed and insured, with good reputations. You can also use your own contractor if you get prior approval from Global Home Protection.

There is a workmanship guarantee that covers 30 days for labor and 90 days for parts. This means that you do not have to pay any additional fees if the same issue reoccurs and the service professionals have to return to your home. If the item cannot be repaired and it is covered by your policy, Global Home Protection will replace it free of charge.

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Customer Service

The customer service at Global Home Protection is very good, as you can submit claims or inquire about any issues on a 24/7 basis through the Global Home Protection phone lines.

In terms of the company’s reputation, Global Home Protection has an A- rating with the Better Business Bureau (BBB). This is a good standard that provides peace of mind to people who are looking to get home warranty coverage.

Final Thoughts

There are certainly a lot of things going for Global Home Protection. The plans are pretty affordable and there is a low service fee. The workmanship guarantee and 30-day money-back guarantee also provide you with some peace of mind. While you can’t submit claims online, the A- Better Business Bureau rating is definitely comforting.

Address

Global Home Protection

4724 Avenue N

Brooklyn, New York 11234

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Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Andrew Omalley Andrew Omalley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.
This review is based on the writer's personal opinion.