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HSBC Reviews


bestfor-icon Zero Transaction Fees at HSBC ATMs

Written by Lauren Le-Hair

About HSBC | Read More


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HSBC Online Banking Review

Until February 2022, HSBC offered a range of online banking services to all customers. Post-February 2022, this service was reduced to Premier customers, with HSBC limiting its US offering to higher-wealth individuals.

To have access to a HSBC Premier account, you will need to maintain a cash balance of $75,000 or more, have direct deposits into your account of $5,000 a month or more, or have a mortgage of over $500,000 with HSBC.

If these criteria are not maintained, the maintenance fee for the account will be $50 per month. If you can keep these levels, then HSBC offers a competitive savings product and a competitive CD to take advantage of. The HSBC account is specifically designed for customers that travel internationally.

HSBC Online Banking Highlight

Over 50,000 fee-free ATMs

ATM Network


Maintenance Fees


Other Fees

Online Banking Savings


Min APY Savings

Online Banking Checking

Min 0.01%

Min APY Checking

Pros & Cons

  • con-icon Low minimum balance requirements
  • con-icon Ability to pay no monthly fees
  • con-icon Certain products have competitive rates
  • con-icon CD Rates that aren't competitive
  • con-icon Only short-term CDs
  • con-icon A relatively low number of ATMs

Account types

  • Checking
  • Savings
  • Certificates of Deposit (CD)

State Availability

- Available in all states

Written by Lauren Le-Hair linkedin-icon

As an experienced content writer, Lauren's passion for the finance sector is only exceeded by her love of writing. With years of experience writing for financial websites, she has honed her expertise and developed a deep understanding of the industry. Lauren specializes in delivering top-quality, specialized content with an expert tone of voice and a unique flair, leveraging her extensive knowledge and expertise. In addition, she holds a First Class Bachelor's degree from Staffordshire University.



Is the HSBC mobile app good?

HSBC does offer a mobile app on both iOS and Android. However, user reviews have been mixed at best. Our recommendation would be to do online banking with HSBC via desktop for a better user experience.

Can anyone open an account with HSBC US?

No, you’ll need to meet the criteria for a Premier account. You can meet this by either holding $75,000 across HSBC accounts, receiving $5,000 direct deposits each month or holding a HSBC mortgage greater than $500,000.

Can I withdraw cash from ATMs across the US with a HSBC card?

Yes, over 50,000 fee-free ATMs are available on the Allpoint ATM network.

Customer Support

For many multinational banks, customer service can be a hit-or-miss experience. However, HSBC offers many ways to get in touch with its customer care team. Options include online live chat, mobile app chat, Apple Business Messages, telephone, and Twitter.

We contact support via online chat to enquire about the minimum qualification requirements to apply for a HSBC Premier account. A chat support agent replied to us immediately with the exact information we had asked for. Some online chats can have long wait times between responses, but HSBC seems to have a very responsive customer support live chat service.

Privacy & Security

HSBC has been operating worldwide for over 150 years. The financial institution has been operating in the US under the HSBC brand since 1998. Privacy and security are of the utmost importance to HSBC, and there is a lengthy Privacy Policy stating how your personal data will be treated.

In short, HSBC state that your information will not be shared with third parties unless permitted or required by law. HSBC has full FDIC insurance coverage, and no recent security breaches were noted regarding personal data.

In Conclusion

HSBC offers Premier Banking services to customers if they meet specific criteria, such as $75,000 held in a HSBC account, $5,000 in monthly deposits, or a HSBC mortgage of more than $500,000. Ultimately, this makes you eligible for a HSBC Checking Account, Savings Account, or CDs.

However, the interest rates offered on the Checking accounts are low, with much higher rates available with other banks. Savings accounts and CDs do offer competitive rates, and we would recommend these products if you meet the Premier banking requirements.

Brand Disclaimer

To qualify for an HSBC Premier relationship, you’ll need to open an HSBC Premier checking account and maintain balances of $75,000 in personal deposit accounts and investment balances. Alternatively, you’ll need recurring direct deposits totaling at least $5,000 from a third party to an HSBC Premier checking account(s) per calendar month. Or, you need an HSBC US residential mortgage loan with an original loan amount of at least $500,000.

Business owners may use their qualifying HSBC US Dollar commercial balances to qualify for a personal Premier relationship. A monthly maintenance fee of $50 will be incurred if one of these requirements is not maintained.