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Liberty Home Guard

Andrew Omalley Andrew Omalley Last update:
Payout Caps
Gen. up to $1500 per term%
Service Fees
$60
Contract Term
1+ mo.

Overview

Liberty Home Guard is pretty new to the home warranty space, having started offering its services in 2017. However, it has quickly begun to build a strong reputation in the sector, becoming a popular choice for a lot of people.

Its particular selling points are the great level of customer service and the great range of coverage types, all at affordable prices. This Liberty Home Guard review will take a deeper look at the different aspects of this offering.

Types of Home Warranty Services & Terms

Plan Types  Systems, appliances, combo
Coverage Territory  Not available in all states – for more info please see the website
Contractors  In-Network (10,000+), Out-of-Network
Home Inspection Required?  No
Contract Lengths Available Minimum one month. Yearly and Multi-yearly contracts are also available.
Benefit Limit Type Per item
NHSCA Member  No
BBB Rating A+

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Liberty Home Guard Pros

  • Industry-low service fees
  • 60-day workmanship guarantee
  • Top-quality customer service

Liberty Home Guard Cons

  • Can’t choose your own service fee

Plans and Pricing

With Liberty Home Guard, there are three main plans for you to choose from. To find out the actual price of each plan, you’ll need to request a quote, however, we’re including some averages here as an example. The Appliance Guard plan covers the majority of the usual types of home appliances, such as clothes washers, refrigerators, and ceiling fans. This plan on average will cost you about $39.99 each month.

The System Guard plan covers the various systems in your house, such as heating, air conditioning, and plumbing. This plan will cost, on average, a monthly charge of about $49.99.

Finally, the Total Home Guard combines these two plans together and will cost you about $59.99 each month. There may be some optional add-ons that are not initially included in these packages.

Service Fees

While you are not able to choose your own service fee if you get a Liberty Home Guard plan, the service fee for their professionals is pretty reasonable at $60 for each claim. This is one of the lowest service fees in the space today. There are certain circumstances where you can choose your own service contractor if you speak with the support team.

Payout Caps

There is no limit on the number of repairs during your contract term, but different cost caps can apply to the various plans. Frequently, that payout cap appears to be around the $1,500 mark. Currently, there is no need for a home inspection to get a plan.

Coverage

There will be different types of systems and appliances covered depending on what plan you go for. The Appliance Guard coverage looks after most of the typical appliances that you will find across your home. The list of covered items includes:

  • Clothes washer
  • Kitchen refrigerator
  • Garbage disposals
  • Ovens
  • Garage door openers
  • Ceiling fans

The System Guard package will mainly look after the important systems in your home, ensuring that they are always running smoothly and quickly fixing any issues that crop up. Some of the items included as part of this coverage include:

  • Air conditioning
  • Heating
  • Plumbing
  • Electrical

The Total Home Guard plan combines these two offerings together. There will be certain items that are not covered by any of the plans and need to be added on at an additional cost. Some of the add-ons include:

  • Pool and spa
  • Gutter cleaning
  • Pest control
  • Septic system pumping
  • Water softener

Exclusions

There is no need for Liberty Home Guard to inspect your home or maintenance records before you get a warranty plan. They will not refuse coverage for home appliances and systems based on their age. Some of the exclusions to the Liberty Home Guard home warranty policies include items broken from human misuse or a natural event.

For many of the systems and appliances covered in your plan, you should be aware that exclusions still exist. For example, even though your warranty may cover your washing machine, you’ll find that there is a list of washing machine parts that won’t be covered: plastic tubs, soap dispenser, knobs, dials, hinges, leveling and balancing, and timers. Therefore, it’s important to fully read your contract to be aware of exclusions that apply.

Claims & Repairs

If there is an issue that you need to be looked at, you can easily schedule an appointment online through the Liberty Home Guard platform 24/7 or by giving them a call on the phone. You can start requesting service after 30 days of getting your plan.

When you need repairs done at your house, most technicians will arrive on site within 24 hours of your request. Liberty Home Guard offers a 60-day workmanship guarantee for all of these repairs. In other words, if they say they’ve fixed the problem and within 60 days the problem starts up again, the next repair is on them. If the given system or appliance is beyond repair, Liberty Home Guard will offer a replacement or find a different solution that you are satisfied with.

One of the efficient aspects of the claims process is a survey module that allows technicians and customers to send any relevant feedback to the executive team at Liberty Home Guard.

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Customer Service

Liberty Home Guard is known for its great level of customer service, always making sure that its customers are happy with the service that they are getting. You can even get a full refund within 30 days of starting a policy.

Showcasing the strong level of customer satisfaction, you can find countless positive reviews online, as well as Liberty Home Guard currently having an A+ rating from the Better Business Bureau (BBB).

One downside of the offering is that it is currently only available in 41 states. There is no coverage available in the likes of Wyoming, Wisconsin, Washington, Oregon, Iowa, Indiana, Illinois, Hawaii, or California.

Final Thoughts

Liberty Home Guard is a refreshing home warranty company. While it is new to the game, it brings a certain level of freshness to the sector. It has a great range of plans which are competitively priced.

The service fees are also among the lowest you will find in the United States today. As a trusted company with an A+ rating from the BBB, Liberty Home Guard is worth checking out for any homeowners who are looking for a good home warranty provider.

Address

4101 Avenue U,

Brooklyn, NY,

11234-5119

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Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Andrew Omalley Andrew Omalley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.
This review is based on the writer's personal opinion.