Select Home Warranty Review
Overview
Select Home Warranty has been in business since 2012 offering a range of home warranty plans to protect homeowners financially. Their coverage includes repairs for a variety of standard home appliances, like plumbing, electrical systems, heating and cooling, and much more.
Customers can file a claim any time, 24/7, and Select Home Warranty will assign a local contractor in their large network who will be dispatched within two days.
Their plans are an effective supplement to traditional home insurance and offer coverage for common repairs that can be very expensive.
Select Home Warranty has three plans available: bronze, gold, and platinum. Each plan has a list of items they cover, with the option to customize with add-ons. Every plan offers free roof coverage, which is one perk that sets them apart from their competitors.
Types of Home Warranty Services & Terms
| Plan Types | Bronze, Gold, and Platinum |
| Coverage Territory | Not available in all states – for more info please see the website |
| Contractors | In-Network, 10,000+ |
| Home Inspection Required? | No |
| Contract Lengths Available | 12 Months |
| Benefit Limit Type | Depends on coverage type |
| NHSCA Member | No |
| BBB Rating | B-, not BBB-accredited |
Select Home Warranty Pros:
- Signup perks available, including $100 off per year or two months free
- Free roof coverage available
- Unlimited number of customer repairs available
Select Home Warranty Cons:
- Requires annual maintenance reports
- Does not cover service from contractors outside their network
- Response times can be slow
Plans & Pricing
Select Home Warranty’s pricing varies depending on the specific appliances you need to be covered. They offer a free quote on their website, with the option to save $100 annually if you pay for the entire year upfront.
Bronze: The Bronze plan covers common appliances like your oven, stove, washer/dryer, and more. Plans start at $36 per month but may vary depending on your specific appliances.
Gold: The Gold plan covers your home’s systems, such as your plumbing, electricity, and heating and cooling. It also starts at $36 per month.
Platinum: The Platinum plan offers comprehensive coverage for both appliances and systems. They also offer coverage for things like pools, ceiling fans, and garage door openers that aren’t covered under the Bronze or Gold plans.
You can fill out their online form on the Select Home Warranty website to receive an automatic free quote. There are a number of factors that could affect your final pricing, including the size of your house, your location, and the number of add-ons you need.
Since their website generates a quote online, you can easily see how much you’ll be paying monthly before making a purchase.
Service Fees
Select Home Warranty charges service fees ranging from $60 to $75. These fees depend on location.
Payout Caps
Select Home Warranty has payout caps for their plans, which limit the amount of coverage they can provide under a particular contract. Their payout caps are on the low end and can vary depending on your specific coverage. Some of their standard payout caps include $2,000 for heating and cooling systems, $500 for electrical or plumbing equipment, and $400 for other types of coverage.
Select Home Warranty also requires that customers provide annual maintenance reports by a licensed technician. If you don’t provide these annual reports, coverage is capped at $150 and you could risk losing coverage.
Plans are available annually, with the option to pay in full upfront or pay by the month.
Coverage
Gold:
- AC/Cooling system
- Heating system
- Plumbing system
- Electrical system
- Water heater
- Ductwork
Bronze:
- Everything in the Gold plan as well as:
- Garbage disposal
- Refrigerator
- Clothes washer
- Clothes dryer
- Stove/Oven
- Built-in Microwave Oven
- Cooktop
- Dishwasher
Platinum:
- All of the above, as well as:
- Plumbing Stoppage
- Garage door opener
- Ceiling fan
Exclusions
Select Home Warranty has a long list of coverage exclusions to consider before making a purchase. For example, if you choose a plan with Plumbing System coverage, in the terms you’ll find that the following aspects aren’t covered: water softeners; slab leaks; polybutylene pipes.
Some of their most notable exclusions include window and wall AC units, metal roofs, shingles, and plumbing and electrical systems. Potential customers should read these exclusions on the terms and conditions page on their website before committing to a contract.
Additionally, according to Select’s terms, you must contact them within 3 days of noticing a problem in order to submit a claim for repair.
Claims & Repairs
Select Home Warranty offers 24/7 claim services. Customers can file claims on their website, over the phone, or by email. You’ll need to report your service request to the company in order to have your claim paid.
Select Home Warranty has a network of independent contractors that they work with, but they don’t cover contractors outside of their network. Most claims are authorized in one to three days. If it’s an emergency, Select Home Warranty can work with you to dispatch a contractor faster.
Customer Service
Select Home Warranty has a B- rating from the Better Business Bureau and is not BBB accredited. Most complaints about this company stem from slow response times on the part of contractors.
Final Thoughts
Select Home Warranty offers a good range of coverage options for their customers. Their prices are standard for the industry, although their payout caps are lower than average.
They also offer a number of competitive signup bonuses. Select Home Warranty does have some complaints about their slow service times and they also have a number of contract exemptions. However, their flexible plans mean they can be a good choice for homeowners looking to get home repairs covered.
Address
1 International Blvd
Mahwah, NJ 07495
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