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20/20 Tax Resolution Reviews

8.5

bestfor-icon A Hands On Approach To Tax Relief

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Written by Lendstart

About 20-20 Tax Resolution | Read More

8

LS Score

8

Credibility

9

Support

9

Accessibility

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Opening Hours Opening Hours drop-down-btn
Mon-Fri 8 AM to 4 PM MDT
Sat-Sun Closed
Contact Information Contact Information drop-down-btn
  • customerservices@2020taxresolution.com
  • 9706397012
  • Headquarters: 11800 Ridge Pkwy #400, Broomfield, CO 80021
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20-20 Tax Resolution Tax Relief Review

4.2

20/20 Tax Resolution is committed to helping businesses and individuals with their tax-related concerns and problems. To that end, the company will set up a custom plan with each client based on their situation and needs. A licensed professional will also work with you on things like IRS negotiations, penalty abatement, and tax lien removals.

20-20 Tax Resolution Tax Relief Highlight

YES

Free Consultation

$1,500

Min Service Cost

YES

Potential Extra Fees

YES

Money Back Guarantee

A+

BBB Rating

Pros & Cons

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  • con-icon Dedicated team of licensed professionals to help with individual and business tax resolution
  • con-icon Free consultation combined with custom plans to get the best results
  • con-icon Excellent customer service with hands-on support
  • con-icon Wide array of tax-related services with emphasis on negotiations, penalty abatements, and tax appeals
  • con-icon Fees and minimum requirements not clearly stated online
  • con-icon Non-clients may receive unsolicited calls from the company

Tax Relief Service Types

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  • Currently Not Collectible Cases
  • Installment Plans
  • Dealing with the IRS
  • Innocent Spouse Relief
  • IRS Tax Discharge
  • Levy Release
  • Offer in Compromise
  • Payroll Tax Debt Relief
  • Penalty Abatement
  • Stop Wage Garnishment
  • Tax Lien Removal
  • Unfiled Tax Returns
  • Audit Representation
  • Fresh start IRS program
  • Federal tax
  • State tax

In-House Professionals

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  • N/A

Brand Certifications & Organizational Memberships

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  • NATP
  • National Association of Enrolled Agents (NAEA)
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Associated Fees

20/20 Tax Resolution does not clearly specify the fees associated with its services. However, common fees include:

  • Offers in compromise fees
  • Investigations fees
  • Penalty abatement fees
  • Installment agreement fees
  • Innocent spouse relief fees

Process & Time Frame

Here’s generally how 20/20 Tax Resolution’s process works:

  1. Schedule a free consultation with an enrolled agent or other tax professional. The call itself takes 15 to 20 minutes.
  2. Work with a representative to create a custom solution. The representative should send you a proposal with a solution and payment details within about an hour of completing the call.
  3. Review the proposal. Ask any questions if you have them. Then, sign the contract and the agent will move forward with your case.
  4. Prepare for negotiations. Your representative will negotiate with the IRS to get you the best resolution possible.

Tax resolution services

The first step is to schedule a free consultation with 20/20 Tax Resolution. You can do this by calling them, scheduling a 15-minute appointment on Calendly, or filling out the online contact form.

If you choose to fill out the online form, you’ll need to provide your first and last name, phone number, and email address. You’ll also be asked to specify the amount owed — starting from $10,000 and exceeding $250,000 —, whether the taxes are business, personal, or both, and how you heard about the company. From there, click “Contact Us” and wait for a call.

The initial call takes up to 20 minutes and entails speaking with a licensed tax professional about your case. So, be prepared to provide additional information upon request. This will help them make a custom plan for you.

Within about an hour of completing the call — or on the following business day if the call takes place at the end of the day —, you’ll receive a work agreement outlining the details of your custom plan. This proposal also includes the terms of payment. If you have any questions, you can contact the representative you spoke with directly. If everything looks good, sign the contract and an agent will begin preparing your case.

20/20 Tax Resolution does offer a refund if you request it within 30 days of signing the contract. You’ll need to submit this refund request to your representative or to the customer service team via email.

20-20 tax resolution process
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Required Information

To begin the consultation process, either online or via phone, you’ll need some information. This includes:

  • First and last name
  • Phone number
  • Email address
  • Amount of tax debt (a range)
  • Type of tax debt (e.g., personal, business, both)
  • How you heard about the company

During or after the consultation, you may also need additional documents or information verifying your financials.

State Availability

- Available in all states

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FAQ’s

What types of services does 20/20 Tax Resolution provide?

20/20 offers tax negotiation and tax relief services for individuals and businesses. For individuals, this includes levy release, tax lien removal, penalty abatement, and stop wage garnishment. For businesses, it also includes help with payroll-related and sales tax issues.

Does 20/20 Tax Resolution offer a free consultation?

Yes, you can request a free consultation by calling the company during business hours, or by filling out their contact form online. Alternatively, you may be able to schedule a 15-minute appointment on Calendly.

Does 20/20 Tax Resolution work with licensed tax professionals?

20/20 Tax Resolution employs licensed tax professionals, enrolled agents, and other experts who are experienced in negotiating with the IRS.

Customer Support

20/20 Tax Resolution has exceptional customer service. The company even has an entire page on its website dedicated to customer service. Its goal is to maintain transparency, honesty, and integrity in all interactions with clients, and it shows.

As a prospective customer of 20/20, you can typically expect prompt, reliable service from its tax negotiation experts. In return, the company also expects timely responses from you to ensure the tax resolution goes as smoothly as possible.

During communications, 20/20 Tax Resolution strives to be upfront, detailed, and accurate about what you can expect throughout the process. The process itself starts with a free consultation, which gives you and the company the chance to review your case and start creating a potential solution. You’ll also receive details about the scope of the work for your particular case.

Online testimonials also indicate excellent service and tax resolution. 20/20 Tax Resolution is BBB-accredited with an A+ rating and 4.76 out of 5 stars. Though most reviews are positive, some are not. The negative reviews are primarily in reference to unsolicited calls about inaccurate tax-related information. 20/20 does indicate that this can sometimes happen since it receives certain customer information from public sources that are not always accurate.

Privacy & Security

20/20 Tax Resolution — or 20/20 — has a good reputation when it comes to customer privacy and security. Like many other companies, this one does collect certain confidential information when working on a case. 20/20 Tax Resolution may also make referrals based on customer information to help provide custom solutions.

However, the company does not sell or share sensitive data with third parties without permission. There’s also an option to remove yourself from the business’s referral or call list. Further, the company does not keep any customer data unless it’s necessary for an active tax resolution case.

Finally, since 20/20 also operates online, the company uses several digital safeguards to protect information. It may still collect certain non-identifying and identifying information when someone uses the website or fills out the contact form. This includes things like browser type, location, and IP address.

20/20’s privacy policy does not apply to third-party companies, or to those it does not employ.

In Conclusion

Overall, 20/20 Tax Resolution is a reputable tax negotiation and tax relief service with over 20 years’ experience providing custom solutions to its clients. Whether you’re an individual or a business owner, this company can help by offering such services as payment plans, tax levy releases, appeals, and more. The company also has good customer service and hands-on support throughout the process.

Where 20/20 could potentially improve is by offering more ways to handle your tax-related needs yourself. The company could also provide a range of prices for its services before you get started to make it easier to make a decision before contacting them.

Brand Disclaimer

Privacy Policy

20/20 Financial Consulting, Inc. (“20/20”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy.

  • We don’t ask you for information unless we truly need it.
  • We don’t sell or share your personal information with anyone except to provide services to you, comply with the law or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our services or to improve our prospects’ and customers’ experience on our website(s).

OTHER BUSINESS SERVICES:

  • At times we refer our clients to one of our partners for a service deemed necessary to our work or the company’s sustainability.
  • Clients can opt out from such referrals by simply saying so to their dedicated tax team.

Gathering of Personally-Identifying Information

Some visitors to 20/20’s websites may choose to share personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we may require customers who register to download information or attend an online webinar to share their name, address, phone number, company name and e-mail address. When you initially express interest obtaining additional information, or when you register for additional online events, we may also ask for additional types personal information, such as title, fax number, or additional company information. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience. 20/20 does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.