With a choice between email, telephone, or web form, getting in touch with the support team at AutoCreditExpress is a simple process. As part of this review, we contacted the customer support staff to have them field some simple questions.
We found the person we spoke with to be fast to respond and helpful, if maybe a bit aggressive in trying to get us into their application process. It’s understandable since that is how the firm makes its money. In addition to answering our questions clearly and professionally, Auto Credit Express has a good online reputation.
On Trustpilot, Auto Credit Express has a 4.5 out of 5.0-star rating, with 3,272 reviews as of Oct. 13, 2022. Fully 90% of the reviews are 4 or 5 stars, and the business has responded to 100% of the negative reviews to satisfy customers experiencing issues or frustrations.
It is worth noting that Auto Credit Express does not make loans or service any loans. They are a marketplace and provide assistance during the loan process. Once the loan is approved and funded, borrowers work with the lender.
Privacy & Security
The Better Business Bureau (BBB) has given Auto Credit Express an A+ rating. The company is dedicated to safeguarding the privacy of its customers’ personal information. They follow federal standards such as the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act to protect financial data. They have also employed specialized, manual, and extensive business strategies to help protect your privacy.
Auto Credit Express has positioned itself as a leader when it comes to securing a car loan with bad credit. That makes them a good choice if you are searching out the best auto lending deal. They have an extensive network of lenders, some of whom will even work with you if you have declared bankruptcy. With a straightforward application process, no hidden fees, a large selection of loan types, and no minimum credit score requirement, Auto Credit Express is an excellent choice for auto loans of all types.