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Cinch Home Services Reviews

9.3

bestfor-icon Appliances and Home’s Systems Covered by Warranty

bobphillips
Written by Bob Phillips

About Cinch Home Services | Read More

9.2

LS Score

9.6

Credibility

9.2

Support

9.5

Accessibility

Visit site
Opening Hours Opening Hours drop-down-btn
Mon - Sun 24/7
Contact Information Contact Information drop-down-btn
  • info@cinchhs.com
  • (844) 324-5688
  • Headquarters: 4700 Exchange Ct., Suite 300 Boca Raton, FL 33431
Social Media Social Media drop-down-btn
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Cinch Home Services Home Warranty Review

Cinch has a traditional home warranty company product line but with a unique twist – a 180-day workmanship guarantee. They are also teamed with the Sears home services repair group and many other independent home services companies throughout America, giving them nationwide coverage.

Cinch Home Services Home Warranty Highlight

$100-$150

Service Fees

$10,000 annual coverage cap

Payout Cap

$25 toward AC/fridge filters

Promotions

3

Plans

In-network, out of network at the company’s discretion

Contractors

Not Required

Home inspection

Yes

Other Fees

None

Origination Fee

None

Prepayment Fee

Per term

Benefit Limit Type

B

BBB Rating

No

NHSCA MEMBER

12 months

Contract Length Available

Pros & Cons

drop-down-btn
  • con-icon $25 credit for filters for A/C or refrigerator
  • con-icon Homeowners Insurance Deductible Reimbursement (for Complete Home plan)
  • con-icon Free water sensor for leak detection
  • con-icon Fast repair times
  • con-icon Offers plan add-ons
  • con-icon 24/7 claims
  • con-icon Service fees (deductibles) higher than competitors
  • con-icon Plan prices can vary significantly depending on your location
  • con-icon Not available in Alaska and Hawaii

Plan Types

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  • Home Appliances Warranty
    Pricing from $30.99 monthly
  • Built-in Systems Warranty
    Pricing from $35.99 monthly
  • Complete Home Warranty
    Pricing from $44.99 monthly

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Optional Add-Ons

Swimming pools, spas, free-standing freezers, septic systems, water softeners, outside gas lines, outside sewer and water lines.

Promotions

$25 toward AC/fridge filters

Payout limitations

You have the option to request service either via your online account or by directly contacting the company. Often, you can initiate the request and specify your desired appointment time at once, making the process faster. After submitting the request, Cinch typically refers you to one of its service experts within two hours during regular business hours.

However, the company doesn’t promise a specific scheduling time by the service professional.

All provided services come with a 180-day workmanship guarantee. This means if an issue arises post-service but within this timeframe, Cinch will address and rectify it at no additional cost.

Exclusions

Roof, windows, walls and doors, improperly installed or repaired items, and more listed in the General Exclusions and Limitations sections of terms and conditions

Plans & Pricing

Cinch plans:

Plan $100 Service Fee $125 Service Fee $150 Service Fee
Home Appliances $41 $39.92 $30.99
Built-in Systems $48 $44.32 $35.99
Complete Home $57 $53.32 $44.99

Cinch Coverage:

Item Covered/Plan Home Appliances
Pricing from $30.99 monthly		 Built-in Systems
Pricing from $35.99 monthly		 Complete Home 
Pricing from $44.99 monthly
Air Conditioning – ✓ ✓
Clothes Washer ✓ – ✓
Clothes Dryer ✓ – ✓
Refrigerator ✓ – ✓
Plumbing Stoppages – ✓ ✓
Plumbing System – ✓ ✓
Electrical – ✓ ✓
Heating – ✓ ✓
Ductwork – ✓ ✓
Water Heater – ✓ ✓
Oven/Range/Cooktop ✓ – ✓
Dishwasher ✓ – ✓
Built-in Microwave Oven ✓ – ✓
Garbage Disposal – ✓ ✓
Garage Door Opener – ✓ ✓
Whirlpool Bathtub – ✓ ✓
Ceiling and Exhaust Fans – ✓ ✓

Customers can choose the add-ons they want, including pool, spa, septic, etc. Pool coverage is an additional $22 per month; spa coverage is also $22 per month, and septic tank coverage is $4.58 per month.

Plan prices are transparent on the website. Plans are available nationwide with 12-month contracts. No home inspection is necessary before coverage begins.

Service Fees

Customer choose their service fee (deductible): $100, $125, or $150

Payout Caps

$10,000 per contract term (12 months)

Cinch Home Services : How to Get Started

A home warranty plan with Cinch can be purchased on the company’s website. Once you decide which plan you’d like, you then complete the ordering process (3 screens):
Screen 1

Step 1: Personal information

Screen 2

Step 2: Choose Options

Screen 3

Screen 3: Complete order

State Availability

Available - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Not Available - Alaska, Hawaii, Indiana

bobphillips
Written by Bob Phillips linkedin-icon twitter-icon

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.

faq-icon

FAQ’s

How do I submit a Cinch home warranty claim to request service?

You can submit a Cinch claim 24/7 through the customer service link on the website or by logging into your account at my.cinchhomeservices.com.

How do I manage my Cinch home warranty plan?

You can create an account any time after you purchase your plan by clicking on “My Account” on the home page of the Cinch website.

What was Cinch Home Service’s former name?

In 2019, Cross Country Home Services (CCHS) went through a company rebranding, which led to the company’s name change to Cinch Home Services.

Customer Support

Cinch Home Services provides a toll-free customer service number on its website. When we called customer service, we needed a contract number to reach a representative. The telephone prompts are user-friendly and are available in English and Spanish. Representatives are human beings, not bots.

Cinch customers can also enter service requests on the Cinch website, and live chat is available for questions.

In Conclusion

Cinch is a well-respected home warranty company that utilizes a nationwide service network and provides a 180-day guarantee on workmanship. Customer service is easy to access 24/7/365 by telephone or company website.