Cinch Home Services Review
Visit site

Cinch Home Services Reviews

Bob Phillips


Bob Phillips

Appliances and Home’s Systems Covered by Warranty
Appliances and Home’s Systems Covered by Warranty
About Cinch Home Services

Cinch Home Services is based in Boca Raton, Florida. It is a home warranty company formerly known as Cross Country Home Services. With over 40 years of experience in the home warranty business, Cinch is one of the most experienced companies in its industry.

Cinch Home Service’s focus is on home warranties for appliances and systems within the home, such as electrical, plumbing, and Heating, Venting, and Air Conditioning (HVAC). Their main selling point is their unique 180-day workmanship guarantee.









Cinch Home Services Home Warranty Review

Cinch has a traditional home warranty company product line but with a unique twist – a 180-day workmanship guarantee. They are also teamed with the Sears home services repair group and many other independent home services companies throughout America, giving them nationwide coverage.

Cinch Home Services Home Warranty Highlights


12 months


Not required


$10,000 annual coverage cap


$100 - $150


Per term








A $25 credit towards a filter for an a/c unit or refrigerator and $50 in green rewards to purchase green and energy-efficient products


In-network (nationwide network), out-of-network at the company’s discretion

Pros & Cons

  • Covers pre-existing conditions and rust and corrosion
  • Offers a 180-day workmanship guarantee
  • Provides access to discounts when select new appliances are purchased
  • Charges $100-$150 for service calls (higher than average)
  • offers limited add-ons compared to competitors

Plan Types

  • Home Appliances Warranty
  • Built-in Systems Warranty
  • Complete Home Warranty

Optional Add-Ons

Swimming pools, spas, free-standing freezers, septic systems, water softeners, outside gas lines, outside sewer and water lines


Roof, windows, walls and doors, improperly installed or repaired items, and more listed in the General Exclusions and Limitations sections of terms and conditions

Plans & Pricing

Plan/Pricing Coverage
Appliances Plan: $43.32 per month with a $125 deductible
  • washers/dryers
  • cooktops
  • dishwashers
  • microwaves (built-in)
  • refrigerators
  • more
Built-in Systems Plan: $48.32 per month with a $125 deductible
  • A/C including ductwork
  • Electrical system
  • Plumbing system
  • Water heaters
  • more
Complete Home Plan: $58.32 per month with a $125 deductible
  • Everything Appliances Plan and Built-in Systems plans cover

Customers can choose the add-ons they want, including pool, spa, septic, etc. Pool coverage is an additional $22 per month; spa coverage is also $22 per month, and septic tank coverage is $4.58 per month.

Plan prices are transparent on the website. Plans are available nationwide with 12-month contracts. No home inspection is necessary before coverage begins.

Service Fees

Customer choose their service fee (deductible): $100, $125, or $150

Payout Caps

$10,000 per contract term (12 months)

How to Get Started Cinch Home Services

A home warranty plan with Cinch can be purchased on the company’s website. Once you decide which plan you’d like, you then complete the ordering process (3 screens):
Screen 1

Step 1: Personal information

State Availability

Available - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Not Available - Alaska, Hawaii, Indiana.

Customer Support

Cinch Home Services provides a toll-free customer service number on its website. When we called customer service, we needed a contract number to reach a representative. The telephone prompts are user-friendly and are available in English and Spanish. Representatives are human beings, not bots.

Cinch customers can also enter service requests on the Cinch website, and live chat is available for questions.

Phone Support
(844) 324-5688
Mon - Sun

In Conclusion

Cinch is a well-respected home warranty company that utilizes a nationwide service network and provides a 180-day guarantee on workmanship. Customer service is easy to access 24/7/365 by telephone or company website.


How do I submit a Cinch home warranty claim to request service?
You can submit a Cinch claim 24/7 through the customer service link on the website or by logging into your account at
How do I manage my Cinch home warranty plan?
You can create an account any time after you purchase your plan by clicking on “My Account” on the home page of the Cinch website.
What was Cinch Home Service’s former name?
In 2019, Cross Country Home Services (CCHS) went through a company rebranding, which led to the company’s name change to Cinch Home Services.

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.


Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.