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Community Tax Reviews

7.7

bestfor-icon Tax fillings and debt assistance

lauren
Written by Lauren Le-Hair

About Community Tax | Read More

8

LS Score

8

Credibility

8

Support

6.5

Accessibility

Visit Site
Opening Hours Opening Hours drop-down-btn
Mon-Fri 8am-8pm EST
Contact Information Contact Information drop-down-btn
  • info@communitytax.com
  • (866) 872-2250
  • Headquarters: 17 N State St #210, Chicago, IL 60602
Social Media Social Media drop-down-btn

Community Tax Tax Relief Review

4

Tax Community set themselves aside from other tax relief providers as they offer a full suite of tax services, not just tax relief. The company’s team of experts can help with tax preparation and accounting, tax assurance guidance, and deal with tax debt relief, and IRS resolution. We liked that Tax Community displays the names and credentials of its experts, which often isn’t provided by tax relief companies. While Tax Community requires you to have $10,000 or more tax debt to work with you on a tax resolution basis, it also offers other services that don’t need this level of debt.

Community Tax Tax Relief Highlight

YES

Free Consultation

N/A

Min Service Cost

YES

Potential Extra Fees

YES

Money Back Guarantee

A+

BBB Rating

Pros & Cons

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  • con-icon Personalized service is available with certified professionals
  • con-icon Education and preventative strategies help clients understand the tax system available to develop your own tax knowledge
  • con-icon IRS compliance updates provide clients with a chance to resolve problems before they get out of hand
  • con-icon Information about fees for help with tax problems isn’t available
  • con-icon Must have at least $8,000 in IRS to qualify for tax help

Tax Relief Service Types

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  • Dealing with the IRS
  • Tax Preparation and Planning
  • Audit Representation

Type of Fees

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  • Flat rate
  • service based
  • complexity of case

In-House Professionals

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  • Tax Attorneys
  • CPAs
  • Enrolled Agents

Brand Certifications & Organizational Memberships

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  • National Association of Enrolled Agents (NAEA)
  • IRS-approved Continuing Education Provider

Associated Fees

Community Tax does not advertise fees, as every fee is bespoke and based on the customer’s situation. We know fees range from around $300 for simple tax return services to over $5,000 for completed tax resolution. There are no further fees charged. Everything you will pay will be included in the initial flat fee quoted.

Process & Time Frame

The consultation process was quick, and we could speak with an advisor within 24 hours of initiating contact. The following steps are dictated by the type of service you want. Tax debt resolution is a notoriously slow process, and we were advised that the average time frame to complete this process is 7 months. If you are looking for tax return completed or tax assurance services, this will take a lot less time.

If you do require tax resolution services, there is a three-step process involved. The first step is a free consultation where Community Tax learns about your business. Following this, the second step is an investigation which will cost $250-500, where your situation is reviewed in depth. The third stage is a resolution where Community Tax collects evidence and negotiates with the IRS on your behalf. This stage can take months and will cost about $2,500 – $4,500.

Application & Handling Process

All of the services provided by Tax Community are bespoke. Therefore, engaging with Tax Community requires a consultation with a tax expert to assess your individual situation.

We wanted help with tax return preparation and made our way to this section of the website. There is a basic form to complete for a Community Tax team member to get in touch with you.

After providing our details, we were asked a further question to establish what type of tax assistance we required.

We received a call back later that day from Community Tax to arrange an initial consultation meeting that would be free of charge. The tax expert we spoke to in the meeting discussed the tax return process with us, key timelines, and what information they would need. We were told that we would receive a quote after providing this information.

The meeting was quick and efficient, but it was also friendly and didn’t feel rushed. The advisor made us feel welcome and valued, and they were easy to deal with.

Required Information

You will need to provide the following information to engage Community Tax’s services:

  • Name
  • Address
  • Date of birth
  • Social Security Number
  • Phone number
  • Email address
  • Monthly income details and proof of income (e.g., pay stub, W-2 form)
  • Bank statements
  • Employment history
  • Details of all correspondence with the IRS

State Availability

- Available in all states

lauren
Written by Lauren Le-Hair linkedin-icon

As an experienced content writer, Lauren's passion for the finance sector is only exceeded by her love of writing. With years of experience writing for financial websites, she has honed her expertise and developed a deep understanding of the industry. Lauren specializes in delivering top-quality, specialized content with an expert tone of voice and a unique flair, leveraging her extensive knowledge and expertise. In addition, she holds a First Class Bachelor's degree from Staffordshire University.

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FAQ’s

Does Community Tax operate nationwide?

Community Tax provides tax services in 47 states, with only Colorado, North Dakota, and Minnesota excluded.

How much does Community Tax charge?

All quotes provided by Community Tax are bespoke, so you will not be given a quote until you have spoken with an expert who can assess your situation.

How long does tax resolution take?

On average, completing a tax resolution process with the IRS takes about 7 months.

Customer Support

Customer support forms an essential part of Community Tax and is integral to its business. Part of Community Tax’s top-quality services is that customers receive support tailored to their own situation. We wanted to ask questions about Community Tax fees charged and called its helpline. While the customer care agent couldn’t answer our question directly, as fees for tax resolution services are bespoke, they helped answer our other questions. Full contact details for Community Tax are detailed here.

Privacy & Security

The company serves customers in all 50 states. While there are 323 reviews from Community Tax customers on Trust Pilot, 84% of which give a rating of “Excellent”. Still, there is very little information available about the company’s results on their website.

Its privacy policy states that the company may use the information provided by individuals to send promotional materials, and it may share that information with third parties. Community Tax allows its customers to opt-out of some uses of personal information.

It’s important to note that the Community Tax Privacy Policy states that the company reserves the right to sell, rent, or transfer your information to third parties for any purpose at its sole discretion. It also notes that customers who want to opt out of having their personal information shared must call Community Tax’s customer service department at 1-877-656-4552.

In Conclusion

Community Tax may not be the cheapest tax debt relief option available. Still, its team of experts and proven track record are definitely worthy of consideration if you have over $10,000 of tax debt payable. Online reviews of Community Tax are excellent, and the company has several accreditations with the IRS. Additionally, its website offers several excellent educational tools to help users. We recommend looking into Community Tax if you have any tax service needs.

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