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First American Home Warranty Reviews

7.7

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andrewo
Written by Andrew Omalley

About First American Home Warranty | Read More

8

LS Score

7

Credibility

7

Support

9

Accessibility

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Contact Information Contact Information drop-down-btn
  • (888) 875-0533
  • Mailing Address: P.O. Box 7248, Santa Rosa, CA 95407
  • 1244 Apollo Way, Santa Rosa, CA 95407
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First American Home Warranty Home Warranty Review

First American offers competitive coverage caps, prompt claim response time, service every day of the year and optional add-ons to cover additional items and components. First American Home Warranty sells an appliance-only home warranty and a combination plan, with an optional First Class Upgrade for additional coverage. The company relies on a network of prescreened technicians, and you can make a claim 24/7/365.

First American Home Warranty Home Warranty Highlight

$75-$125

Service Fees

$1,500 per contract

Payout Cap

$100 discount upon registration

Promotions

3

Coverage

In-network

Contractors

Required

Home inspection

Yes

Other Fees

None

Origination Fee

None

Prepayment Fee

B

BBB Rating

Yes

NHSCA MEMBER

Pros & Cons

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  • con-icon Filing available online and by phone 24/7
  • con-icon Well-respected company
  • con-icon Competitive pricing plans
  • con-icon Pre-screened service professionals
  • con-icon No coverage available in 15 states
  • con-icon Certain exclusions to be aware of

Plan Types

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  • Starter Plan
    Pricing from $47 monthly
  • Essential Plan
    Pricing from $57 monthly
  • Premium Plan
    Pricing from $72 monthly

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Optional Add-Ons

Optional add-ons available include additional refrigeration, central air conditioning (exclusive to the Starter Plan), HVAC tune-up, limited roof-leak coverage, pool/spa equipment, septic tank system/pumping, water softeners, and well pump.

Promotion

$100 discount upon registration

Exclusions

The specific plan that you choose will have a list of exclusions clearly outlined. This allows you to be completely clear about what you can expect when dealing with a given offering. For example, there is no coverage for the likes of roof leaks.

There may also be certain scenarios where covered items and systems will not be eligible for repair or replacement due to certain types of damage or modifications.

You should read your contract to understand the specific exclusions that apply.

Plans & Pricing

There are two main First American Home Warranty plans that you can check out. The Basic Plan covers essential appliances, such as refrigerators, ovens, and washers. This package usually starts at about $25 per month.

The Premier Plan is the most popular option and covers all essential appliances, as well as the major home systems such as electrical, plumbing, and heating. This package will usually cost about $39.50 each month. These pricing plans are pretty good when compared with other providers.

The price of the plans can vary depending on what area of the country you are in, as well as what options you would like to be covered. You also have a list of add-ons that will cost extra. These include the likes of air conditioning coverage, with this add-on being $9 per month. You have up to 60 days to add extra coverage to your plan.

First American Home Warranty plans:

Plan Monthly
Starter  $47–$62
Essential $57–$72
Premium $72–$87

First American Home Warranty coverage:

Item Covered/Plan Starter
$47-$62 monthly		 Essential
$57-$72 monthly		 Premium
$72-$87 monthly
Air Conditioning – ✓ ✓
Clothes Washer – ✓ ✓
Clothes Dryer – ✓ ✓
Refrigerator ✓ ✓ ✓
Plumbing Stoppages ✓ ✓ ✓
Plumbing System ✓ ✓ ✓
Electrical ✓ ✓ ✓
Heating ✓ ✓ ✓
Ductwork ✓ ✓ ✓
Water Heater – ✓ ✓
Oven/Range/Cooktop ✓ ✓ ✓
Dishwasher ✓ ✓ ✓
Built-in Microwave Oven ✓ – ✓
Garbage Disposal – – ✓
Garage Door Opener – ✓ ✓
Whirlpool Bathtub – – ✓
Ceiling and Exhaust Fans – ✓ ✓

Service Fees

When you have an issue with an appliance or home system, a service professional will be sent to your home by First American Home Warranty. There will be a fee you will have to pay for this visit. This will depend on your plan, with the cost starting from $75 and going up to $100.

The specific sum you have to pay will be outlined in your contract. On average $75-$100 is about standard for the home warranty industry for a service fee. There is a 30-day workmanship guarantee on the repairs. If the appliance or system fails again within this period, you won’t have to pay another service fee for a visit.

Coverage

After you have taken out a plan with First American Home Warranty, you will normally have to wait 30 days before you are able to request a service. This can vary from contract to contract.

Basic Coverage

  • Attic & exhaust fans
  • Ceiling fans
  • Clothes washer & dryer
  • Dishwasher
  • Garbage disposal
  • Instant hot water dispenser
  • Kitchen refrigerator
  • Built-in microwave oven
  • Oven/range/cooktop
  • Trash compactor

Premier Coverage

Includes what is covered under Basic Coverage, plus:

  • Central vacuum system
  • Ductwork
  • Electrical
  • Garage door opener
  • Heating
  • Plumbing/plumbing stoppages
  • Water heater

State Availability

Available - Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wyoming,

Not Available - Alabama, Connecticut, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Minnesota, New Hampshire, New Jersey, New York, North Dakota, Rhode Island, Vermont, Wisconsin,

andrewo
Written by Andrew Omalley facebook-icon twitter-icon

Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.

Customer Support

First American Home Warranty has been working with clients for more than 35 years, so it has a great track record in the home warranty space. It is an NHSCA member and also is accredited with the likes of Consumer Affairs. As you are able to get support on a 24/7 basis, you will even be stuck with an issue and not able to get some help.

First American Home Warranty cares about its customers. You are able to contact the support team by phone, mail, or email. The company has three major offices across the US, as well as having over 590,000 customers. First American Home Warranty currently has a B rating with the Better Business Bureau (BBB).

In Conclusion

First American Home Warranty is one of the best providers of this type of coverage in the United States today. It has been operating for more than 35 years, so you know that it has a good track record of dealing with customers.

There are flexible plans that are priced competitively, you can file a claim 24/7, and it has a good reputation from the likes of the BBB. First American Home Warranty is certainly worth checking out.