First American Home Warranty has been providing coverage to homeowners for more than 35 years and it covers all major home appliances and systems with its plans. All of the service professionals are qualified and prescreened, with First American Home Warranty giving you the ability to request service on a 24/7 basis.
According to the company website, 63% of its customers filed claims last year, resulting in $177 million worth of savings. This First American Home Warranty review is looking at all of the key aspects of this home warranty offering.
8.0
7.0
7.0
9.0
HOME INSPECTION
Required
PAYOUT CAPS
$1,500 per contract
OTHER FEES
Yes
NHSCA MEMBER
Yes
BBB RATING
B
CONTRACTORS
In-network
Pros & Cons
The specific plan that you choose will have a list of exclusions clearly outlined. This allows you to be completely clear about what you can expect when dealing with a given offering. For example, there is no coverage for the likes of roof leaks.
There may also be certain scenarios where covered items and systems will not be eligible for repair or replacement due to certain types of damage or modifications.
You should read your contract to understand the specific exclusions that apply.
There are two main First American Home Warranty plans that you can check out. The Basic Plan covers essential appliances, such as refrigerators, ovens, and washers. This package usually starts at about $25 per month.
The Premier Plan is the most popular option and covers all essential appliances, as well as the major home systems such as electrical, plumbing, and heating. This package will usually cost about $39.50 each month. These pricing plans are pretty good when compared with other providers.
The price of the plans can vary depending on what area of the country you are in, as well as what options you would like to be covered. You also have a list of add-ons that will cost extra. These include the likes of air conditioning coverage, with this add-on being $9 per month. You have up to 60 days to add extra coverage to your plan.
When you have an issue with an appliance or home system, a service professional will be sent to your home by First American Home Warranty. There will be a fee you will have to pay for this visit. This will depend on your plan, with the cost starting from $75 and going up to $100.
The specific sum you have to pay will be outlined in your contract. On average $75-$100 is about standard for the home warranty industry for a service fee. There is a 30-day workmanship guarantee on the repairs. If the appliance or system fails again within this period, you won’t have to pay another service fee for a visit.
After you have taken out a plan with First American Home Warranty, you will normally have to wait 30 days before you are able to request a service. This can vary from contract to contract.
Includes what is covered under Basic Coverage, plus:
First American Home Warranty has been working with clients for more than 35 years, so it has a great track record in the home warranty space. It is an NHSCA member and also is accredited with the likes of Consumer Affairs. As you are able to get support on a 24/7 basis, you will even be stuck with an issue and not able to get some help.
First American Home Warranty cares about its customers. You are able to contact the support team by phone, mail, or email. The company has three major offices across the US, as well as having over 590,000 customers. First American Home Warranty currently has a B rating with the Better Business Bureau (BBB).
Mailing Address: P.O. Box 7248, Santa Rosa, CA 95407First American Home Warranty is one of the best providers of this type of coverage in the United States today. It has been operating for more than 35 years, so you know that it has a good track record of dealing with customers.
There are flexible plans that are priced competitively, you can file a claim 24/7, and it has a good reputation from the likes of the BBB. First American Home Warranty is certainly worth checking out.
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
