First Premier Review
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First Premier Reviews

Lauren Le-Hair


Lauren Le-Hair

Affordable home warranty
Affordable home warranty
About First Premier

Known for its affordable home warranties and very responsive customer service, First Premier Home Warranty is a veteran of the home warranty industry. The company was founded in 1989 and has built an excellent reputation over this time. Based in Brooklyn, New York, the company is ideal for those looking for home warranty coverage for their households. With two home warranty products available (at a great price, too), First Premier also offers multiple add-ons available for enhanced cover.









First Premier

First Premier Home Warranty offers two types of home warranty coverage. The Premier Plan provides coverage for a range of systems and appliances. The Premier Platinum Plan gives you the coverage provided by the Premier Plan, with extra coverage for air conditioning systems and washers/dryers.

Home Warranties cover household items not generally covered by homeowners’ insurance. This includes appliances like refrigerators and dishwashers alongside home systems such as electricity, heating, and plumbing.

First Premier Home Warranty Highlights


12 months


Not required


Not stated


not stated.


$60 - $100








$200 off + 2 extra months + free roof coverage

Pros & Cons

  • Excellent responsive customer service
  • High payout caps
  • Good introductory offer available
  • Lack of pricing transparency on the website
  • Not available in all states
  • Only two home warranty plans are available

Plan Types

  • Premier Plan – Plumbing, Water Heater, Whirlpool Tub, Electrical System, Oven/Range/Stove, Sump Pump, Built-in Microwave, Dishwasher, Garbage Disposal, Trash Compactor, Ductwork, Garage Door Opener, Ceiling Fans.
  • Premier Platinum Plan – As Premier, plus A/C System (2 units), Heating System, Clothes Washer, Clothes Dryer, Refrigerator

Optional Add-Ons

Pool, Spa, Central Vacuum, Second refrigerator, Well Pump, Septic System, Central Vacuum, and more


Exclusions are not listed on the website. Carefully review your contract to see the complete list of exclusions.

Plans & Pricing

First Premier Home Warranty offers two types of home warranty, with an extensive list of optional extras should you want additional coverage. Most home warranty providers offer a plan for systems, appliances, and a combination plan. Yet, First Premier only offers two levels of combination plans.

Premier Plan

The Premier Plan is a combination plan offering coverage for the most popular home systems and appliances. The Premier Plan costs $39 a month, or you can enjoy a discount by paying $419 upfront. This is a below-average price for entry-level home warranty coverage, so customers get good value. Items covered within the Premier Plan include:

  • Plumbing System and stoppage
  • Water Heater
  • Whirlpool Bathtub
  • Electrical System
  • Oven/Range/Stove
  • Cooktop
  • Sump Pump
  • Built-in Microwave
  • Dishwasher
  • Garbage Disposal
  • Trash Compactor
  • Ductwork
  • Garage Door Opener
  • Ceiling & Exhaust Fans

Premier Platinum Plan

The Premier Platinum Plan offers an enhanced level of home warranty coverage. Platinum Plan customers enjoy the same coverage as Premier Plan with the additional items also covered:

  • A/C System
  • Heating System
  • Clothes Washer
  • Clothes Dryer
  • Refrigerator

The Platinum Plan costs $48 a month, or $499 if made in a lump sum at the start of the contract. The extra items covered are essential household items that are expensive if they break down. As such, the Platinum Plan is First Premier’s best-selling warranty cover.

Optional Extras

First Premier has a long list of optional extras to add to a policy if you want extra coverage. This ensures that you only pay for coverage of items related to you. The following list details the optional items available and their annual cost:

  • Pool/Spa – $150
  • Additional Spa – $150
  • Limited Roof Leak – $50
  • Central Vacuum – $25
  • Sump Pump – $25
  • Well Pump – $75
  • Septic System – $100
  • Septic Plumbing – $60
  • Second Refrigerator – $35
  • Stand Alone Freezer – $35
  • Water Softener – $35
  • Refrigerator Ice Maker – $35
  • Free Standing Ice Maker – $50
  • Additional A/C System – $75
  • Additional Heating System -$75
  • Additional Water Heater – $75
  • Additional Garage Door Opener – $50
  • Additional Over Range – $60
  • Sprinkler System – $50

Pricing and Coverage

Pricing is not available on the First Premier website until after going through the quote process. However, what is more concerning is that there is no list of exclusions available until after the sign-up process. We strongly recommend that if you have queries about the coverage levels, you contact First Premier customer service before entering into a contract. Contracts are 12 months long, and no home inspection is required to buy a First Premier home warranty.

How to Get Started First Premier

Buying a First Premier Home Warranty is easy
Screen 1

enter your Zip Code on the home screen to get the process going

the whole process taking less than 5 minutes. To start, simply enter your Zip Code on the home screen to get the process going, or select one of the “Get a Quote” buttons.

We entered our name, email, and phone number and were taken to the pricing and plans screen. This page details the plans available, all covered items, and optional extras. This highly informational page gives details that are often unavailable until you go through the quote process.

We selected the “pay monthly” option for the Platinum Plan and hit the next step button. After this, we simply had to add our full address and billing details, and then we had our coverage in place. Buying a home warranty couldn’t be easier.

State Availability

Available in all states

Privacy & Security

There are no adverse online reports about First Premier and how the home warranty provider treats customer data. This is usually the best indicator that a company has the correct procedures in place to handle customer safety. However, when reviewing First Premier’s website, we noticed that the Privacy Policy online was not available. Therefore, if you have any questions about how First Premier handles your personal data, it is best to contact the company directly.

Customer Support

First Premier’s excellent customer service reputation was reinforced when we reached out to the team. You can contact the home warranty provider via online form, email, or phone call. First Premier is known for its responsiveness to online forms, so we got in touch this way. We were contacted within 20 minutes with a helpful reply and arranged a call back for later in the day. The service received was as good as expected. Full contact details of how to get in touch with First Premier as shown below.

Phone Support
(800) 388-1918

In Conclusion

First Premier Home Warranty offers affordable home warranties and excellent customer service. Sure, its pricing is not clear online, but after our inquiry, we established that they are one of the best-priced home warranty products in the market. For these reasons, we believe that a First Premier home warranty is worth looking into. However, there is no example contract, list of payout caps, or list of exclusions. So, if you have any questions about these items, ensure that you contact First Premier customer service first.


Do First Premier charge a home warranty service fee?
Yes, with service fees starting at $60. While this is lower than the industry average of $75, service fees vary by callout type.
Does First Premier’s home warranty cover start immediately?
No, you cannot claim for any happenings that occur in the first 30 days after taking out the policy. Any issues that arise during this period are deemed pre-existing.
Are there details of what is included and excluded in a First Premier home warranty?
Yes, full details of what is included in each policy are detailed on the website.

First Premier Disclaimer

The information and content on this server are provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only and not by FIRST PREMIER HOME WARRANTY.

The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. FIRST PREMIER HOME WARRANTY is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services, and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”) and not FIRST PREMIER HOME WARRANTY.
The inclusion of material on this server does not imply any endorsement by FIRST PREMIER HOME WARRANTY, which makes no warranty of any kind concerning the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that third parties could make unauthorized additions, deletions, and alterations to the server materials. Although FIRST PREMIER HOME WARRANTY tries to ensure the integrity and accuracy of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any server materials, check with the advertiser of the product or service to ensure that the information you depend upon is correct.


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Lauren Le-Hair

As an experienced content writer, Lauren’s passion for the finance sector is only exceeded by her love of writing. Lauren specializes in the financial industry, drawing on her knowledge and experience to deliver top-quality, specialized content with an expert tone of voice and a unique flair. She also holds a First Class (Hons) Batchelor’s degree from Staffordshire University.