Guard Home Warranty Review
9.3
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Guard Home Warranty Reviews

9.3
Bob Phillips

WRITTEN BY

Bob Phillips

Choose Your Service Technician
Choose Your Service Technician
About Guard Home Warranty

Founded in 2018, Guard Home Warranty is a relative newcomer to the home warranty industry. The company’s headquarters are located in Warrenville, Illinois. Guard Home Warranty currently operates in 14 states.

Guard Home Warranty reviews indicate few complaints. The company averaged 3.67/5 stars on the BBB website based on over 750 customer reviews.

Guard Home Warranty’s main selling point is the customer can select their service technician and not be restricted to using a mandatory network.

9.3

LS SCORE

9.4

CREDIBILITY

9.3

SUPPORT

9.6

ACCESSIBILITY

Guard Home Warranty Home Warranty Review

Guard Home Warranty offers three different home warranty plans the customer can choose from. You can select your own local service technician. Guard Home Warranty pricing is very competitive, and the customer can cancel at any time.

Guard Home Warranty Home Warranty Highlights

CONTRACT LENGTH

No contract required

HOME INSPECTION

Not required

RESPONSE TIME

Under 24 hours

PAYOUT CAPS

$25,000 lifetime aggregate

SERVICE FEES

min $95

BENEFIT LIMIT TYPE

Limits vary by item covered

OTHER FEES

Yes

NHSCA MEMBER

No

BBB RATING

A-

PROMOTION

One month free

COVERAGE

Appliance package, systems package , appliance package and systems package

CONTRACTORS

Customer chooses contractor

Pros & Cons

  • Customer chooses their service technician
  • Can cancel at any time
  • Competitive pricing
  • Must have VIP Package and pay annually for add-ons
  • Low coverage limits compared to competitors
  • No telephone claims filing, online only

Plan Types

  • Appliance Package
  • Systems Package
  • VIP Package

Optional Add-Ons

Only available with the VIP Package and annual payment option, includes Guard Plus Add-On (doubles coverage limits), well pump, stand-alone freezer, water softener, roof leak repair, pool and/or spa equipment, septic tank pumping, salt water pool, exterior sewer/septic line

Exclusions

Standard exclusions of home warranty companies, including items damaged by negligence, damage caused by natural disasters, unnecessary repairs

Plans & Pricing

 

Plan Monthly Cost
Appliance Package $39 monthly
Systems Package $39 monthly
VIP Package $54 monthly

Service Fees

The service fee is $95 per claim

Payout Caps

Varies by item (i.e., electrical system: $1,000, air conditioning/cooler: $2,500, water heater: $750)

How to Get Started Guard Home Warranty

Screen 1

Enter your personal details and property details

A home warranty plan with Guard Home Warranty can be purchased by telephone or on the company’s website. Once a plan is clicked on and selected, a one-page form must be completed and payment made:

State Availability

Available - Colorado, Delaware, Georgia, Idaho, Indiana, Kansas, Maine, Maryland, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, Tennessee.

Not Available - Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Florida, Hawaii, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Privacy & Security

Guard Home Warranty has a Privacy page on its website detailing its privacy policy and website security.

Customer Support

Guard Home Warranty provides support for all submitted claims, which must be done online. The company does have a 24-hour toll-free number for sales and enrollment listed on its website.

In Conclusion

Guard Home Warranty offers 24/7 online claims filing. The company is unique in two respects: the customer can choose their service technician, and they do not have to sign a contract.

FAQ

When does my home warranty begin?
Coverage begins 30 days from the date of enrollment and receipt of the first payment.
Do I need a home inspection to be approved for a plan with Guard Home Warranty?
A home inspection is not required by Guard Home Warranty.
How do I file a claim with Guard Home Warranty?
Claims must be filed online. A claims representative will respond via email within 24 hours of submission.
Disclosure

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

WRITTEN BY

Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.