Home Warranty of America Review
4.1
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Home Warranty of America Reviews

4.1
Bob Phillips

WRITTEN BY

Bob Phillips

Trusted for Over 25 Years
Trusted for Over 25 Years
About Home Warranty of America

Founded in 1996, Home Warranty of America is one of the most established companies in the home warranty industry. The company headquarters are located in Bedminster, New Jersey, and it conducts business in all 50 states.

In February 2022, Home Warranty of America sold certain assets to Choice Home Warranty but continues to operate under its own name.

4.1

LS SCORE

4.4

CREDIBILITY

3.9

SUPPORT

8.5

ACCESSIBILITY

Home Warranty of America Home Warranty Review

Home Warranty of America offers two home warranty plans plus numerous add-on options the customer can choose from. A network of licensed contractors provides service technicians. You can select your service fee with Home Warranty of America, which will vary based on the plan chosen.

Home Warranty of America Home Warranty Highlights

CONTRACT LENGTH

12 months

HOME INSPECTION

Not required

RESPONSE TIME

Typically, under 24 hours

PAYOUT CAPS

varies by item (i.e., electrical system: $2,000, heating system: $1,500, appliances: $1,000)

SERVICE FEES

$75 - $100

BENEFIT LIMIT TYPE

$15,000 per coverage period (12 months)

OTHER FEES

Yes

NHSCA MEMBER

No

BBB RATING

N/a

COVERAGE

Select plan, select plus plan

CONTRACTORS

A national network of repair technicians.

Pros & Cons

  • Service available nationwide
  • 25+ years in business
  • Competitive pricing
  • Choice of service technician not permitted
  • No coverage for air conditioning under Select Plan
  • Many poor customer reviews online

Plan Types

  • Select Plan
  • Select Plus Plan

Optional Add-Ons

Pool/spa combo, salt water pool, well pump, septic tank pumping, septic system

Exclusions

Standard exclusions of home warranty companies, including items covered by manufacturer’s warranty, routine maintenance, natural disasters, damage caused by pets or pests, manufacturer defects, owner negligence

Plans & Pricing

Plan/Pricing Coverage
Select Plan $46.04 per month
  • All four essential home systems and appliances except air conditioning, kitchen refrigerator, and clothes washer/dryer
Select Plus Plan: $57.92 per month
  • All four home systems, refrigerator, washer/dryer, plus everything covered by the Select Plan

Service Fees

Service fees are $75 to $100 per call, depending upon the plan the customer selects

Payout Caps

Varies by item (i.e., electrical system: $2,000, heating system: $1,500, appliances: $1,000)

How to Get Started Home Warranty of America

A home warranty plan with Home Warranty of America can be purchased on the company’s website through a three-step process.
Screen 1

Step 1: Submit your name, address, and contact information:

State Availability

Available in all states

Privacy & Security

Home Warranty of America has a Privacy page on its website detailing its privacy policy and website security. The company’s Privacy page also states they do not rent or sell a customer or prospective customer’s personal information but may share or disclose personal information with its affiliates, service providers, or other third parties that work with them.

Customer Support

Home Warranty of America provides a toll-free customer service number on its website. We found it easy to work through the phone system’s menu options and connect with a customer service representative.

Home Warranty of America customers can also submit claims via the customer portal.

Phone Support
(888) 492-7359
Mon - Fri
7:00 AM - 8:00 PM Central
Saturday
8:00 AM - 6:00 PM Central
Sunday
9:00 AM - 5:30 PM Central

In Conclusion

Home Warranty of America offers 24/7 online customer service and access to live customer service representatives during regular business hours. Online reviews for Home Warranty of America are mostly negative, citing slow response times and items not being covered under the contract.

FAQ

Where does Home Warranty of America do business?
Home Warranty of America operates in all 50 states and the District of Columbia.
Will I be turned down for coverage if I have older appliances?
No, as long as the appliances are in good working condition when you apply for the coverage.
No, as long as the appliances are in good working condition when you apply for the coverage.
You can file a claim online 24/7/365 or call the toll-free customer service number during regular business hours.
Disclosure

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

WRITTEN BY

Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.