HomeServe Review
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HomeServe Reviews

Bob Phillips


Bob Phillips

Customizing the Coverage Through Add-ons
Customizing the Coverage Through Add-ons
About HomeServe

Founded in 2003, HomeServe maintains headquarters in Norwalk, Connecticut. The company currently serves more than 4 million customers in the U.S. and Canada and has a nationwide network of service providers.

The company offers as many as eleven different home warranty plans, though not all plans are available in all areas. In the U.S., HomeServe plans are available in only the lower 48 states.

HomeServe reviews and ratings indicate fewer complaints than many other home warranty companies. The company averaged 3.77/5 stars on the BBB website based on over 750 customer reviews.

HomeServe’s main selling point is its one-year guarantee on workmanship. This is very liberal compared to most other home warranty companies that offer 30 or 60-day guarantees.









HomeServe Home Warranty Review

HomeServe offers many different home warranty plans the customer can choose from, which will vary based on the customer’s location. A network of licensed contractors provides service technicians. You cannot select your own local service provider. HomeServe does not charge for a service visit with some plans and pays the servicing company directly.

HomeServe Home Warranty Highlights


12 months (30-day waiting period before coverage begins)




Under 24 hours


varies by plan (i.e., interior electrical coverage: $2,500, cooling system coverage: $1,750, tech protection essential: $3,000)


Max $100


Limits vary by plan selected








Coverage will vary by plan, but plan names describe the coverage. for example, the interior electrical covers the “interior electrical line,” and the cooling system coverage covers the “cooling system.”


A national network of repair technicians

Pros & Cons

  • One-year workmanship warranty
  • Very good ratings and reviews
  • Competitive pricing
  • Choice of service technician is not permitted
  • No option to add-on coverage
  • All plans aren’t available in all areas.

Plan Types

  • Exterior Water Service Line Coverage
  • Exterior Sewer/Septic Line Coverage
  • Interior Plumbing and Draining Coverage
  • Exterior Electrical Coverage
  • Tech Protection Essential
  • Tech Protection Premier
  • Interior Electrical Coverage
  • Cooling System Coverage
  • Water Heater Repair and Replacement Plan
  • Water Heater Repair Plan
  • Home Plumbing and Drainage Coverage


Standard exclusions of home warranty companies, including items damaged by negligence, damage caused by natural disasters, appliance removal costs, damages resulting from environmental contamination, unnecessary repairs or upgrades

Plans & Pricing

Plan Monthly Cost
Exterior Water Service Line $8.98
Exterior Sewer/Septic Line $12.98
Interior Plumbing/Drainage $18.99
Exterior Electrical Coverage $5.49
Tech Protection Essential $11.99
Total Protection Premier $17.99
Interior Electrical $11.99
Cooling System $12.99
Water Heater Repair & Replacement $12.99
Water Heater Repair $9.49
Home Plumbing & Drainage $21.98

Service Fees

Service fees are $0 to $100 per call, depending on the customer’s plan.

Payout Caps

Varies by plan (i.e., Interior Electrical Coverage: $2,500, Cooling System Coverage: $1,750, Tech Protection Essential: $3,000).

How to Get Started HomeServe

A home warranty plan with HomeServe can be purchased on the company’s website through a three-step process.
Screen 1

Step 1: Select plan:

State Availability

Available - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Not Available - Alaska, Hawaii.

Privacy & Security

HomeServe has a Privacy page on its website detailing its privacy policy and website security. The company’s Privacy page states it may share or disclose personal information with its affiliates, service providers, or other third parties that work with them.

Customer Support

HomeServe provides a toll-free customer service number on its website. We were connected in one ring with a customer service representative.

HomeServe customers can also submit claims via the customer portal.

Phone Support
(866) 549-4877

In Conclusion

HomeServe offers 24/7 customer service. In addition, the company has a unique one-year warranty on workmanship and has a wide variety of plans for every budget. Another unique aspect of HomeServe is they don’t charge a service fee for repair visits with some of their plans. Online reviews and ratings are mostly favorable.


Where does HomeServe do business?
HomeServe operates in the lower 48 states of the U.S. and in Canada.
Do I need a home inspection to be approved for a plan with HomeServe?
A home inspection is not required by HomeServe.
How do I file a claim with HomeServe?
HomeServe’s emergency repair hotline is open 24 hours a day, seven days a week, including holidays.

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Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.