Standard exclusions of home warranty companies, including items damaged by negligence, damage caused by natural disasters, appliance removal costs, damages resulting from environmental contamination, unnecessary repairs or upgrades
HomeServe Home Warranty Review
HomeServe offers many different home warranty plans the customer can choose from, which will vary based on the customer’s location. A network of licensed contractors provides service technicians. You cannot select your own local service provider. HomeServe does not charge for a service visit with some plans and pays the servicing company directly.
HomeServe Home Warranty Highlights
CONTRACT LENGTH
12 months (30-day waiting period before coverage begins)
HOME INSPECTION
Required
RESPONSE TIME
Under 24 hours
PAYOUT CAPS
varies by plan (i.e., interior electrical coverage: $2,500, cooling system coverage: $1,750, tech protection essential: $3,000)
SERVICE FEES
Max $100
BENEFIT LIMIT TYPE
Limits vary by plan selected
OTHER FEES
Yes
NHSCA MEMBER
No
BBB RATING
A
COVERAGE
Coverage will vary by plan, but plan names describe the coverage. for example, the interior electrical covers the “interior electrical line,” and the cooling system coverage covers the “cooling system.”
CONTRACTORS
A national network of repair technicians
Pros & Cons
- One-year workmanship warranty
- Very good ratings and reviews
- Competitive pricing
- Choice of service technician is not permitted
- No option to add-on coverage
- All plans aren’t available in all areas.
Plan Types
- Exterior Water Service Line Coverage
- Exterior Sewer/Septic Line Coverage
- Interior Plumbing and Draining Coverage
- Exterior Electrical Coverage
- Tech Protection Essential
- Tech Protection Premier
- Interior Electrical Coverage
- Cooling System Coverage
- Water Heater Repair and Replacement Plan
- Water Heater Repair Plan
- Home Plumbing and Drainage Coverage
Exclusions
Plans & Pricing
| Plan | Monthly Cost |
| Exterior Water Service Line | $8.98 |
| Exterior Sewer/Septic Line | $12.98 |
| Interior Plumbing/Drainage | $18.99 |
| Exterior Electrical Coverage | $5.49 |
| Tech Protection Essential | $11.99 |
| Total Protection Premier | $17.99 |
| Interior Electrical | $11.99 |
| Cooling System | $12.99 |
| Water Heater Repair & Replacement | $12.99 |
| Water Heater Repair | $9.49 |
| Home Plumbing & Drainage | $21.98 |
Service Fees
Service fees are $0 to $100 per call, depending on the customer’s plan.
Payout Caps
Varies by plan (i.e., Interior Electrical Coverage: $2,500, Cooling System Coverage: $1,750, Tech Protection Essential: $3,000).
How to Get Started HomeServe
A home warranty plan with HomeServe can be purchased on the company’s website through a three-step process.
Screen 1
Step 1: Select plan:
State Availability
Available - Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Not Available - Alaska, Hawaii.
Not Available - Alaska, Hawaii.
Privacy & Security
HomeServe has a Privacy page on its website detailing its privacy policy and website security. The company’s Privacy page states it may share or disclose personal information with its affiliates, service providers, or other third parties that work with them.
Customer Support
HomeServe provides a toll-free customer service number on its website. We were connected in one ring with a customer service representative.
HomeServe customers can also submit claims via the customer portal.
Phone Support
(866) 549-4877
In Conclusion
HomeServe offers 24/7 customer service. In addition, the company has a unique one-year warranty on workmanship and has a wide variety of plans for every budget. Another unique aspect of HomeServe is they don’t charge a service fee for repair visits with some of their plans. Online reviews and ratings are mostly favorable.
FAQ
HomeServe operates in the lower 48 states of the U.S. and in Canada.
A home inspection is not required by HomeServe.
HomeServe’s emergency repair hotline is open 24 hours a day, seven days a week, including holidays.
Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.
