Standard exclusions of home warranty companies, including items damaged by negligence, damage caused by natural disasters, appliance removal costs, damages resulting from environmental contamination, unnecessary repairs or upgrades
HomeServe Home Warranty Review
HomeServe offers many different home warranty plans the customer can choose from, which will vary based on the customer’s location. A network of licensed contractors provides service technicians. You cannot select your own local service provider. HomeServe does not charge for a service visit with some plans and pays the servicing company directly.
HomeServe Home Warranty Highlights
CONTRACT LENGTH
12 months (30-day waiting period before coverage begins)
HOME INSPECTION
Required
RESPONSE TIME
Under 24 hours
PAYOUT CAPS
varies by plan (i.e., interior electrical coverage: $2,500, cooling system coverage: $1,750, tech protection essential: $3,000)
SERVICE FEES
Max $100
BENEFIT LIMIT TYPE
Limits vary by plan selected
OTHER FEES
Yes
NHSCA MEMBER
No
BBB RATING
A
COVERAGE
Coverage will vary by plan, but plan names describe the coverage. for example, the interior electrical covers the “interior electrical line,” and the cooling system coverage covers the “cooling system.”
CONTRACTORS
A national network of repair technicians
Pros & Cons
- One-year workmanship warranty
- Very good ratings and reviews
- Competitive pricing
- Choice of service technician is not permitted
- No option to add-on coverage
- All plans aren’t available in all areas.
Plan Types
- Exterior Water Service Line Coverage
- Exterior Sewer/Septic Line Coverage
- Interior Plumbing and Draining Coverage
- Exterior Electrical Coverage
- Tech Protection Essential
- Tech Protection Premier
- Interior Electrical Coverage
- Cooling System Coverage
- Water Heater Repair and Replacement Plan
- Water Heater Repair Plan
- Home Plumbing and Drainage Coverage
Exclusions
Plans & Pricing
Plan | Monthly Cost |
Exterior Water Service Line | $8.98 |
Exterior Sewer/Septic Line | $12.98 |
Interior Plumbing/Drainage | $18.99 |
Exterior Electrical Coverage | $5.49 |
Tech Protection Essential | $11.99 |
Total Protection Premier | $17.99 |
Interior Electrical | $11.99 |
Cooling System | $12.99 |
Water Heater Repair & Replacement | $12.99 |
Water Heater Repair | $9.49 |
Home Plumbing & Drainage | $21.98 |
Service Fees
Service fees are $0 to $100 per call, depending on the customer’s plan.
Payout Caps
Varies by plan (i.e., Interior Electrical Coverage: $2,500, Cooling System Coverage: $1,750, Tech Protection Essential: $3,000).
How to Get Started HomeServe
State Availability
Not Available - Alaska, Hawaii.
Privacy & Security
HomeServe has a Privacy page on its website detailing its privacy policy and website security. The company’s Privacy page states it may share or disclose personal information with its affiliates, service providers, or other third parties that work with them.
Customer Support
HomeServe provides a toll-free customer service number on its website. We were connected in one ring with a customer service representative.
HomeServe customers can also submit claims via the customer portal.
In Conclusion
HomeServe offers 24/7 customer service. In addition, the company has a unique one-year warranty on workmanship and has a wide variety of plans for every budget. Another unique aspect of HomeServe is they don’t charge a service fee for repair visits with some of their plans. Online reviews and ratings are mostly favorable.
FAQ
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