Liberty Home Guard Review
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Liberty Home Guard Reviews

9
Bob Phillips

WRITTEN BY

Bob Phillips

Competitive pricing for a home warranty
Competitive pricing for a home warranty
About Liberty Home Guard

Founded in 2017, Liberty Home Guard is a relative newcomer in the home warranty industry. The company headquarters are located in Brooklyn, New York, and it conducts business in 48 states. Liberty Home Guard is competitively priced and has been recognized for its exceptional responsiveness to its customers.

Liberty Home Guard launched a survey module in August 2020 that allows customers and technicians to submit feedback directly to the company’s executive team. The goal of the survey is to help the company address any issues that are adversely affecting its customers.

Liberty Home Guard’s main selling point is its competitive pricing. On its website, it promotes coverage starting at $1 a day.

9.0

LS SCORE

10

CREDIBILITY

9.0

SUPPORT

9.0

ACCESSIBILITY

Liberty Home Guard Home Warranty Review

Liberty Home Guard offers three home warranty plans plus numerous add-on options the customer can choose from. A network of licensed contractors provides service technicians. If they don’t have a technician handy in your area, you can select your own (subject to pre-approval from Liberty Home Guard).

Liberty Home Guard Home Warranty Highlights

CONTRACT LENGTH

12 months

HOME INSPECTION

Required

RESPONSE TIME

Under 24 hours

PAYOUT CAPS

$2,000 limit per item, except $500 for plumbing and electrical systems and add-ons. the benefit is limited to $250 per item for the first 90 days of the contract.

SERVICE FEES

Max $90

BENEFIT LIMIT TYPE

Per item, no aggregate cap

OTHER FEES

No

NHSCA MEMBER

No

BBB RATING

A-

PROMOTION

$200 off and two free months of coverage

CONTRACTORS

A network of repair technicians

Pros & Cons

  • Large selection of add-ons available
  • Optional roof leak coverage is available
  • High ratings for customer service
  • Choice of contractor is not always permitted
  • Coverage for plumbing and electrical systems is limited to $500
  • Not available in WA or WI

Plan Types

  • Appliance Guard
  • Systems Guard
  • Total Home Guard

Optional Add-Ons

  • Pool and spa
  • Sump pump
  • Well pump
  • Central vacuum cleaner
  • Additional spa
  • Septic system pumping
  • Stand-alone freezer
  • Limited roof leaks
  • Lighting fixtures
  • Re-key service
  • Gutter cleaning
  • Pest control
  • Carpet cleaning
  • Water softener
  • Lawn sprinkler system
  • Electronics protection
  • Swamp cooler
  • Ejector pump
  • Second refrigerator
  • Trash compactor
  • Ice maker (built-in the fridge)
  • Freestanding ice maker
  • Plumbing fixtures
  • Grinder pump
  • Wine cooler/fridge
  • Saltwater pool
  • Generator
  • Hot water dispenser
  • Reverse osmosis system
  • Water dispenser water line
  • Casita guest unit
  • Pro Series refrigerator
  • Pro Series stand-alone freezer
  • Pro Series range/oven/cooktop
  • Pro Series dishwasher
  • Pro Series microwave
  • Pro Series washing machine
  • Pro Series clothes dryer

Exclusions

Standard exclusions of home warranty companies, including items covered by manufacturer’s warranty, routine maintenance, natural disasters, damage caused by pets or pests, manufacturer defects, owner negligence

Plans & Pricing

Plan/Pricing Coverage
Systems Guard: $54.99 per month
  • All four essential home systems, including electrical, A/C, heat, and plumbing systems, plus water heater and ductwork
Appliance Guard: $49.99 per month
  • Major appliances including clothes washer/dryer, kitchen refrigerator, dishwasher, built-in microwave, garbage disposal, and garage door openers
Total Home Guard: $59.99 per month
  • Includes all items covered in Systems Home Care and Appliance Home Care Plans

Service Fees

Service fees are $90 per call

Payout Caps

$2,000 cap per item except for a $500 cap for plumbing and electrical systems and all add-ons

How to Get Started Liberty Home Guard

A home warranty plan with Liberty Home Guard can be purchased on the company’s website through a simple four-step process.
Step 1

Submit your name and contact information

State Availability

Available - Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wyoming.

Not Available - Washington, Wisconsin.

Privacy & Security

Liberty Home Guard has a Privacy page on its website detailing its privacy policy and website security. The company clearly states that any information they collect will not be sold to third parties.

Customer Support

Liberty Home Guard provides a toll-free customer service number on its website. When we called claims support, we were immediately connected to a representative without being placed on hold.

Liberty Home Guard customers can also submit claims via the customer portal.

Phone Support
(833)-544-8273
Mon-Sun
24/7

In Conclusion

Liberty Home Guard offers 24/7 claims service and customer service. They are easy to contact, and their representatives are very responsive. The online reviews for Liberty Home Guard are very favorable.

FAQ

Do I need a home inspection to qualify for coverage?
Liberty Home Guard does not require you to have a home inspection to qualify for any of its home warranty plans.
Will I be turned down for coverage if I have older appliances?
No, as long as the appliances are in good working condition when you apply for the coverage.
How do I file a claim with Liberty Home Guard?
You can submit a claim by calling the company or online through your My Account page.
Disclosure

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WRITTEN BY

Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.