Paddio Review

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Paddio

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Paddio Reviews

WRITTEN BY

Lauren Le-Hair

Mortgage amounts of up to $2 million

About Paddio

While Paddio may be a relatively new entrant into the home loans marketplace, the company’s ownership has a wealth of experience in the mortgage industry. Paddio is a subsidiary of Mortgage Research Center, the company that owns Veterans United, VAloans.com and FHAloans.com.

But unlike the other companies in the Group, Paddio specializes in offering non-VA loans. Paddio was launched in August 2020 and has its headquarters in Springfield, Missouri. The financial institution’s primary selling point is the streamlined application process that enables customers to get a mortgage quote in minutes.

7.0

LS SCORE

6.0

CREDIBILITY

8.0

SUPPORT

8.0

ACCESSIBILITY

Mortgages

Mortgages

Paddio Mortgages Review

Paddio offers a variety of different loan types, from conventional mortgages to home refinancing and everything in between. In particular, Paddio offers Home Ready, Home Possible, and FHA loans, which is a nice feature that not many online lenders provide.

Borrowers can obtain a mortgage for between 15 and 30 years. Unfortunately, Paddio does not publish many details of its mortgages on its website. Overall, we think that Paddio could improve its offering by displaying a higher level of transparency regarding the loan terms and conditions.

Paddio Mortgages Highlights

MORTGAGE AMOUNT

Max $2,000,000

MIN CREDIT SCORE

620

FUNDING TIME

25-30 days

ORIGINATION FEE

PREPAYMENT FEE

None

UNDERWRITING FEE

None

OTHER FEES

Yes

SOFT CREDIT PULL

Yes

NMLS

1907

LENDER TYPE

Direct

Pros & Cons

An easy and quick application process
Eager to help customer support
A good range of government back home loans are available Cons Lack of transparency on the website around rates charged HELOC is not available

Lack of transparency on the website around rates charged
HELOC is not available
Customer support can be seen as pushy

Mortgage Type

Mortgage Purchase
Mortgage Refinance
FHA
USDA
VA
Jumbo

Paddio Mortgages Terms & Requirements

Paddio offers a wide variety of mortgage types, but the following requirements are consistent across its mortgage products:

Customers must be US citizens or permanent residents
Must be 18 years of age or older
A credit score of 620 or more
A down payment of 3.5%-5% is required for a Government support loan
A down payment of 3%-20% is needed for a conventional loan
Must be able to display a consistent income stream

Loans of up to $2,000,000 are available, and loan terms of either 15, 20, 25, or 30 years can be chosen. Paddio offers conventional loans alongside loan refinancing, jumbo loans, VA, FHA, and USDA loans. Unfortunately, Paddio does not provide a range of interest rates on its website, so the only way to find out what interest rates are available is by going through the application process. We know that interest rates start at 3.89%, but more visibility of rates on the website would be helpful.

How to Apply

The application process is where Paddio stands apart from the competition, and we decided to put the application process to the test. To get started, we simply headed to the Paddio homepage and selected “Start Your Quote” to get the ball rolling.

We were then presented with whether we wanted to buy or refinance a home, and we selected that we were looking to buy. With a multiple-choice-style application process, we found it a very engaging way to complete a mortgage application.

After selecting our price range, we entered more details about the property we were looking to buy, our buying timeframe, and whether we had served in the US military. We then inputted our estimated down payment amount, employment status, and income details.

Screen 1

Welcome screen

We then stated that we had not been declared bankrupt in the past seven years and provided details on our current homeowner status, alongside giving an estimate of our credit score. Finally, we entered our email address, name, and phone number and hit “Get My Quote”. The process was incredibly simple and intuitive, but unfortunately, this led us to another portal requiring information, so we had to wait a little longer for our quote.

After completing the required information, including personal details, housing status, financial information, and employment details, we then got to a point where we saw some rates. The rates offered were certainly competitive, and while the application process was a little longer than expected, it was pain-free and easy to complete.

Qualification Requirements

You need to meet the following requirements to be eligible for a home loan from Paddio:

Credit rating of 620 or more
US citizen or permanent resident
18 years of age or older
Be able to prove a regular stream of income

Required Information

As you would expect, you need to provide a significant amount of documentation when applying for any mortgage. This is the case for Paddio, where you have to provide proof of the following:

Name
Address
Social Security Number
Date of birth
Phone number
Email address
Employment details
Employment history
Proof of income (for example, pay slip, W-2 Form)
Current housing status
Details of the house that you wish to purchase

State Availability

Available - Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Not Available - Nevada, New Jersey, New York, Utah.

Privacy & Security

The loan process for Paddio is information intensive, and you may be required to submit your personal information, bank details, and SSN. Paddio also utilizes Plaid, which may digitally share details of your bank account, account balance, the last four digits of the account number, and transaction history with the lender. You may opt out of Plaid linkage, but it may lengthen the loan process.

There are no adverse reports about Paddio relating to privacy or security breaches online. As a subsidiary of a large company specializing in home loans, Paddio also has appropriate security and privacy processes in place.

Customer Support

Paddio is making waves in the home loan industry due to its high levels of customer service. Paddio has hired customer support agents to cope with the company’s growth to ensure that clients or potential customers get the immediate support they require. Each mortgage applicant is assigned a Loan Officer to help you through the mortgage process.

We enquired about mortgage rates via email and received a reply within two hours. However, we were sent follow-up emails in subsequent days, and to some people, this may come across as customer support being too keen. Here are full details of how to contact Paddio.

Phone Support

(800) 906-8960

Mon-Fri

8am-9pm CST

Sat-Sun

8am-6pm CST

Email Support

hi@paddio.com

Social Media

In Conclusion

As a new entrant into a crowded market, Paddio has done well to stand out with its excellent streamlined application process. Given the group of companies within which Paddio operates, we know that the company has a large amount of home loan expertise. As such, we expect Paddio to grow from strength to strength over the coming years. We recommend that if you are searching for a home loan, you look at what Paddio offers.

FAQ

Does Paddio offer VA loans?

Yes, Paddio does offer VA loans. While the company’s primary focus is on non-VA loans, its sister companies, VALoans.com and Veterans United, specialize in providing VA loans.

What credit score do I need for a home loan from Paddio?

To obtain a mortgage from Paddio, you will need a minimum credit score of 620. However, the interest rates will improve significantly the higher your credit score is.

How long does it take to close a loan with Paddio?

It takes between 25 and 30 days on average to close a home loan with Paddio.

Paddio Disclaimer

The Paddio website has been developed by Mortgage Research Center LLC (MRC) to provide general information about mortgages and related matters. The materials posted on this website are not intended to create and do not create any relationship between MRC and the reader or viewer. The process of obtaining a mortgage loan is serious and should never be done without a licensed loan originator.
This information is not intended to be and is not valid as a substitute for a licensed loan originator, licensed loan officer, or another licensed lending professional. MRC is not a government agency, nor affiliated with any government agency, including the Department of Veterans Affairs, in any way. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System and Directory for more information.

Disclosure