Priority Home Warranty Review
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Priority Home Warranty Reviews

Bob Phillips


Bob Phillips

Use Your Own Contractor With Priority Home Warranty
Use Your Own Contractor With Priority Home Warranty
About Priority Home Warranty

Priority Home Warranty is headquartered in Miami, Florida, conducts business in 23 states, is competitively priced, and has a sizable network of contractors. The company was founded in 2014. Based on a limited number of reviews, most customers are happy with the service they’ve received from Priority Home Warranty.

Priority Home Warranty’s main selling point is its 24/7 claims support service.









Priority Home Warranty Home Warranty Review

Priority Home Warranty offers three home warranty plans plus numerous add-on options the customer can choose from. A network of licensed contractors provides service technicians, or the customer can choose their own, which Priority Home Warranty must approve.

Priority Home Warranty Home Warranty Highlights


12 months


Not required


Typically, under 24 hours


$500 to $1,600 per claim


min $65


$1600 per item, no aggregate cap








$100 off and three free months of coverage


Systems home care plan covers: a/c system, heating system, electrical system, plumbing system, plumbing stoppage, water heater, whirlpool bathtub appliances home care plan covers: ductwork, clothes washer/dryer, kitchen refrigerator, built-in microwave, dishwasher, garbage disposal, oven/stone/range, cooktop, ceiling and exhaust fans total home care plan includes everything covered in the systems home care and appliances home care plans


A network of repair technicians. customer can choose their own if priority home warranty gives prior approval.

Pros & Cons

  • Real-time live claims tracking through the customer portal
  • Customers can work with their own contractor if approved
  • No home inspection is required before coverage starts
  • Provides coverage in only 23 states
  • Coverage for plumbing, electrical, pool, spa, and sump and well pump is limited to $500 per item
  • Excludes coverage for pro-series appliances

Plan Types

  • Systems Home Care
  • Appliances Home Care
  • Total Home Care

Optional Add-Ons

Central vacuum, ice maker, limited roof leak, pool/spa, well pump, sump pump, water softener, tankless water heater, septic system, septic pump, second appliances


Standard exclusions of home warranty companies, including items covered by manufacturer’s warranty, routine maintenance, natural disasters, damage caused by pets or pests, manufacturer defects, owner negligence

Plans & Pricing


Plan/Pricing Coverage
Systems Home Care: $43.75 per month
  • 4 essential home systems, including electrical, A/C, heat, and plumbing systems, plumbing stoppages, water heater, and whirlpool bathtub
Appliance Home Care: $43.75 per month
  • Major appliances including clothes washer/dryer, kitchen refrigerator, dishwasher, built-in microwave, ductwork
Total Home Care: $55 per month
  • Includes all items covered in Systems Home Care and Appliance Home Care Plans

Service Fees

Service fees are $75

Payout Caps

$1600 cap per item except for a $500 cap for plumbing and electrical, pool, spa, sump pump, and well pump.

How to Get Started Priority Home Warranty

A home warranty plan with Priority Home Warranty can be purchased on the company’s website through a single-step process.
Screen 1

Step 1: Submit your zip code to receive a quote

State Availability

Available - Alaska, Colorado, Connecticut, Delaware, Georgia, Hawaii, Idaho, Indiana, Kansas, Maine, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, New Jersey, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, West Virginia.

Not Available - Alabama, Arizona, Arkansas, California, Florida, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oklahoma, Oregon, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming.

Privacy & Security

Priority Home Warranty has a Privacy page detailing its privacy policy and website security.

Customer Support

Priority Home Warranty provides a toll-free customer service number on its website. When we called claims support, we were quickly connected with a claims representative.

Priority Home Warranty customers can also submit claims via the customer portal.

Phone Support
(888) 812-1060
Mon - Sun

In Conclusion

Priority Home Warranty offers 24/7 claims service and customer service during regular business hours. The company’s online reviews are mostly favorable. It has a low BBB rating showing numerous claims in a short time being listed with BBB.


Are there many online customer service complaints against Priority Home Warranty?
Priority Home Warranty has some complaints published online about its coverage and/or service, but most reviews are positive.
What is the repair time after filing a claim with Priority Home Warranty?
The average time before a repair is completed can range from 24 to 48 hours.
Can I cancel my Priority Home Warranty plan?
You can cancel your plan within 30 days of signing up without incurring a penalty. A small cancellation fee may apply after 30 days.

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Bob Phillips

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.