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Priority Home Warranty Reviews


bestfor-icon Use Your Own Contractor With Priority Home Warranty

Written by Bob Phillips

About Priority Home Warranty | Read More


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Mon - Sun 24/7
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  • info@priorityhomewarranty.com
  • (888) 812-1060
  • Headquarters: 1644 NE 205th Terrace Miami, FL 33179
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Priority Home Warranty Home Warranty Review

Priority Home Warranty offers three home warranty plans plus numerous add-on options the customer can choose from. A network of licensed contractors provides service technicians, or the customer can choose their own, which Priority Home Warranty must approve.

Priority Home Warranty Home Warranty Highlight

Min $70

Service Fees

$500 to $1,600 per claim

Payout Cap

$150 Off + 3 Months free!




A network of repair technicians


Not Required

Home inspection


Other Fees


Origination Fee


Prepayment Fee

$1600 per item, no aggregate cap

Benefit Limit Type


BBB Rating



Typically, under 24 hours

Response Time

12 months

Contract Length Available

Pros & Cons

  • con-icon Variety of systems and appliances covered
  • con-icon Customizable plans with extensive add-on options
  • con-icon 30 day money-back guarantee
  • con-icon Cancel any time for pro-rated refund
  • con-icon Large houses over 5,000 square feet cost an extra $25 per month
  • con-icon Service call fee is higher than some other brands

Plan Types


  • Systems Home Care
    Pricing from $44 monthly
  • Appliances Home Care
    Pricing from $44 monthly
  • Total Home Care
    Pricing from $55 monthly

Optional Add-Ons

Central vacuum, ice maker, limited roof leak, pool/spa, well pump, sump pump, water softener, tankless water heater, septic system, septic pump, second appliances.


$150 Off + 3 Months free!


Standard exclusions of home warranty companies, including items covered by manufacturer’s warranty, routine maintenance, natural disasters, damage caused by pets or pests, manufacturer defects, owner negligence

Plans & Pricing

Priority Home Shield plans:

Plan Monthly
Systems Home Care $44
Appliances Home Care $44
Total Home Care $55

Priority Home Shield coverage:

Item Covered/Plan Systems Home Care
$44 monthly
Appliances Home Care
$44 monthly
Total Home Care
$55 monthly
Air Conditioning
Clothes Washer
Clothes Dryer
Plumbing Stoppages
Plumbing System
Water Heater
Built-in Microwave Oven
Garbage Disposal
Garage Door Opener
Whirlpool Bathtub
Ceiling and Exhaust Fans

Service Fees

Service fees are $70

Payout Caps

$1600 cap per item except for a $500 cap for plumbing and electrical, pool, spa, sump pump, and well pump.

Priority Home Warranty : How to Get Started

A home warranty plan with Priority Home Warranty can be purchased on the company’s website through a single-step process.

Priority Home Warranty : How to Get Started

Claims with Priority Home Warranty can be filed by claims support or by submission through the customer portal.

State Availability

Available - Alaska, Colorado, Connecticut, Delaware, Georgia, Hawaii, Idaho, Indiana, Kansas, Maine, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, New Jersey, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, West Virginia,

Not Available - Alabama, Arizona, Arkansas, California, Florida, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oklahoma, Oregon, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming,

Written by Bob Phillips linkedin-icon twitter-icon

Having spent over fifteen years helping people plan their lives financially, Bob has a vast amount of knowledge concerning personal finance. During his career, Bob mastered many different financial products to help people achieve their financial goals, including life insurance, disability insurance, mutual funds, and stocks and bonds. He earned the Chartered Life Underwriter (CLU) designation and held numerous securities licenses. Bob is an internationally published poet and is now a freelance writer living in North Texas with his wife and Doberman puppy.



Are there many online customer service complaints against Priority Home Warranty?

Priority Home Warranty has some complaints published online about its coverage and/or service, but most reviews are positive.

What is the repair time after filing a claim with Priority Home Warranty?

The average time before a repair is completed can range from 24 to 48 hours.

Can I cancel my Priority Home Warranty plan?

You can cancel your plan within 30 days of signing up without incurring a penalty. A small cancellation fee may apply after 30 days.

Customer Support

Priority Home Warranty provides a toll-free customer service number on its website. When we called claims support, we were quickly connected with a claims representative.

Priority Home Warranty customers can also submit claims via the customer portal.

Privacy & Security

Priority Home Warranty has a Privacy page detailing its privacy policy and website security.

In Conclusion

Priority Home Warranty offers 24/7 claims service and customer service during regular business hours. The company’s online reviews are mostly favorable. It has a low BBB rating showing numerous claims in a short time being listed with BBB.