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Upstart Reviews

8

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lauren
Written by Lauren Le-Hair

About Upstart | Read More

7.8

LS Score

7.2

Credibility

8.0

Support

9.1

Accessibility

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Opening Hours Opening Hours drop-down-btn
Monday to Sunday 6:00 AM to 5:00 PM PST
Contact Information Contact Information drop-down-btn
  • Support@upstart.com
  • (855) 438-8778
  • Headquarters: 2950 S. Delaware Street #300, San Mateo, CA 94403
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Upstart Personal Loans Review

Upstart is one of the pioneers of automated personal loans. Its AI and machine learning software used to approve or deny loans is cutting edge, with over 70% of Upstart’s loans being fully automated. Key terms associated with Upstart personal loans are shown below.

Upstart Personal Loans Highlight

600

Min Credit Score

7.80-35.99%

APR. Fixed Rate

$1K-$50K

Loan Amount

Yes

Soft Credit Pull

Marketplace

Lender Type

Yes

Other Fees

0% to 8%

Origination Fee

None

Prepayment Fee

24 hours

Funding Time

Pros & Cons

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  • con-icon A simple, streamlined application process
  • con-icon Very competitive APR rates
  • con-icon Upstart considers broader factors other than just credit rating
  • con-icon A wide range of loan options are available
  • con-icon Responsive customer service
  • con-icon Expensive origination fees of up to 8%
  • con-icon Shorter than the standard late payment grace period of just 10 days
  • con-icon Maximum loan term of 60 months

Loan Purpose

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  • Credit Card Refinance
  • Debt Consolidation
  • Home Improvement
  • Major Purchase
  • Medical Expenses
  • Vacation
  • Wedding
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Upstart Personal Loans Terms & Requirements

Upstart is very clear about what is required to obtain a personal loan.

Loan Requirements

  • A minimum credit score of 300.
  • A credit score must be maintained between loan acceptance and fund receipt.
  • No delinquent account
  • Less than six credit report enquiries in the past six months. This does not include inquiries relating to mortgages, student loans, or vehicle loans.

Loan Terms

  • Typical APR rates range from 6.40% – 35.99% (see Upstart’s homepage for the latest rates, subject to state restrictions)
  • A personal loan amount ranges from $1,000 – $50,000 (varies by state, see website for state-specific ranges)
  • No prepayment fees
  • Upstart has a late payment grace period of 15 days.
  • 0%-8% origination fees
  • Some states have a minimum loan amount. For example, GA is $3,100, and MA is $7,000.

Repayment Terms

  • 36 – 60 months

How to Apply

Applying for an Upstart personal loan online has never been easier. Yet, this is especially true when on mobile, as the company’s mobile-optimized website is super simple to use. There is a five-step process to receiving a personal loan from Upstart.

  1. Find out the rate available to you. To find the most appropriate rates, we needed to provide our personal information, including name, date of birth, address, SSN, income details, savings history, and education. Inputting this information launched a soft credit check which we passed, allowing us to move to the next section.
  2. Assess the APR. After passing the soft credit check, we were offered a range of APRs for a loan. We decided that the APR range offered was acceptable and moved on to the next stage.
  3. Complete the formal application. At this stage, we had to validate the personal information previously provided. We also had to upload proof of employment and earnings, education, bank statements, and proof of ID. We then agreed to be subject to a hard credit pull.
  4. Finalize and agree to loan documents. When our loan was formally approved, we had to review the Terms & Conditions and the Loan Agreement. We were happy that loan details were what we were after and signed the documents online with an electronic signature. Remember to read these conditions carefully to ensure you know exactly what to expect.

Watch the money roll into your bank account. We received the funds just over 24 hours after completing our loan application.

Qualification Requirements

 

Minimum credit score and credit history

Credit score must be above 300

No bankruptcy in the prior 12 months
Debt-to-income ratio 45% or lower in Connecticut, Maryland, New York, and Vermont. 50% or lower in other states.
Citizenship Available for US citizens only
Age Minimum age of 18
Job Status Must have a full-time job or be able to provide proof of a full-time position starting within six months
Bank Account Proof of bank account is required during the onboarding process

 

Required Information

To start the process of getting a personal loan from Upstart, you need to provide the following items:

  • Name
  • Address
  • Date of birth
  • Social Security Number
  • Phone number
  • Email address
  • Monthly income details and proof of income (e.g. pay stub, W-2 form)
  • Employment history

Application Steps & Time Frames

If you have all documentation to hand during the application process you can have the loan amount in your bank account in 24 hours. The initial application process took us 15 minutes, and the process was very straightforward. Funding was in our account in a day, making Upstart one of the quickest loan providers in the market.

State Availability

Available - Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming

Not Available - Iowa, West Virginia

lauren
Written by Lauren Le-Hair linkedin-icon

As an experienced content writer, Lauren's passion for the finance sector is only exceeded by her love of writing. With years of experience writing for financial websites, she has honed her expertise and developed a deep understanding of the industry. Lauren specializes in delivering top-quality, specialized content with an expert tone of voice and a unique flair, leveraging her extensive knowledge and expertise. In addition, she holds a First Class Bachelor's degree from Staffordshire University.

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FAQ’s

Can I take out an Upstart personal loan with a co-signer?

No, you must input your personal information when taking out a personal loan with Upstart, whether you have a co-signer or not.

How much can I borrow?

Upstart personal loans range from $1,000 in most states to $50,000.

Can I get an Upstart personal loan with no credit history?

Yes. Upstart may consider other factors, such as education and employment. Yet, this type of personal loan will likely incur a high APR.

Customer Support

You can contact Upstart’s customer support team seven days a week via phone, email, or social media. Yet, your first port of call should be the handy FAQ page, which answers many commonly asked questions and queries.

When reaching out to Upstart via email, the team was quick to respond, helpful, and friendly. Ultimately, this can make the loan application process much more straightforward.

Privacy & Security

As with all online loan providers, Upstart collects your personal information and shares this with necessary parties such as third-party financial companies, trustees, and credit bureaus. However, the company will not sell your personal data to third parties for marketing purposes.

Electronic and physical safeguards are in place to ensure that your data is secured correctly and in line with compliance law.

In Conclusion

Upstart is a personal loan provider with a difference. The company’s AI loan decision-making, factored with its non-traditional methods, means that personal loan financing is opened up to a broader user base than many other loan providers.

The fact that loan funding can be in your bank account within 24 hours is another great benefit of using Upstart for all your personal loan needs. However, the APR applied to Upstart loans can be expensive, and the terms are less flexible than other private loan providers.

Brand Disclaimer

Your loan amount will be determined based on your credit, income, and certain other information provided in your loan application. Not all applicants will qualify for the full amount. Loans are not available in West Virginia or Iowa. The minimum loan amount in MA is $7,000. The minimum loan amount in Ohio is $6,000. The minimum loan amount in NM is $5100. The minimum loan amount in GA is $3,100. The full range of available rates varies by state.

The average 3-year loan offered across all lenders using the Upstart platform will have an APR of 15% and 36 monthly payments of $33 per $1,000 borrowed. There is no down payment and no prepayment penalty. Average APR is calculated based on 3-year rates offered in the last 1 month. Your APR will be determined based on your credit, income, and certain other information provided in your loan application. Not all applicants will be approved.

If you accept your loan by 5pm EST (not including weekends or holidays), you will receive your funds the next business day. Loans used to fund education-related expenses are subject to a 3 business day wait period between loan acceptance and funding under federal law. Loan Example: A $10,000 loan with a 5-year term at 13% Annual Percentage Rate (APR) would be repayable in 60 monthly installments of $228 each. The actual payment amount and year-end balance will vary based on the APR, loan amount, and term selected. In this case the total amount expected to pay by the borrower will be $13,680