Advertiser Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

Liberty Tax Review

Andrew Omalley Andrew Omalley Last update:
Min Tax Debt
$10,000
Service Fees
$325-$5,000
Money Back
Yes

Liberty Tax has been involved in the tax relief space since starting in Virginia in 1997. It has an extensive presence across North America, with more than 3,000 physical branches being located across the United States and Canada.

It also has an online offering that allows people to get help with a number of different tax-related needs. This includes tax relief, tax preparation, and filing. Chicago-based Community Tax is the party that carries out the tax debt relief services on behalf of Liberty Tax. It has a very efficient online process and you always have the option of seeing help in person if you wish to do so. This review of Liberty Tax will take a look at all aspects of its tax relief options.

Types of Tax Relief Services & Terms

Relief Types  OIC, IA, Stair Step Agreements, Streamlined Installment Agreements, PPIA, Conditional Expense Installment Agreements, Traditional Installment Agreements, state tax, federal tax
Minimum Tax Debt Required Usually $5,000-$10,000
Range of Fees $325-$5,000
Type of fees  Flat-rate & Debt-based
Employment Statuses Considered  Not specified
Type of Provider Outsource servicing to Community Tax
Good For People who want access to an online tax debt relief service, those with potentially big tax bills, and those who want to get a free consultation.

Visit Site

 

Good For:

People who want access to an online tax debt relief service, those with potentially big tax bills, and those who want to get a free consultation.

Liberty Tax Pros

  • Initial consultation is free
  • Very efficient process
  • Access toa wide range of experienced experts
  • 14-day money back guarantee

Liberty Tax Cons

  • Fees can get a bit high
  • In person help only available in Illinois

Credentials

Liberty Tax offers it tax debt resolution service in collaboration with Community Tax. This is a part of the NextPoint Financial group of companies and is a specialized tax resolution firm that has managed to resolve more than $1 billion worth of tax liabilities over the years. Community Tax’s goal is to offer affordable tax debt resolution services for both business and individuals that are having issues with the IRS. It is also an IRS-approved continuing education provider.
Liberty Tax promises that a team of professionals will be able to guide you through and help to resolve your tax issues. These include licensed tax practitioners, enrolled agents, attorneys, and other types of professionals. You will be assigned a case advocate as your day-to-day contact.

Getting Started

In order to begin the process of getting tax relief help from Liberty Tax, you will be able to do so through an online portal. Through Community Tax, it caters to over 15 unique financial situations with its tax debt relief resolution process.

If you prefer to go down the online route, then you need to visit the Liberty Tax website and go to the tax debt relief section. To get started to see if you qualify for tax savings, you will need to fill out a basic form with information like your full name, email address, phone number, and debt amount. If you fit the bill, then you will be able to proceed.

You will schedule an initial consultation and you will then get a free tax analysis to gauge your situation. The tax experts will work with you and the IRS in order to find an optimal resolution then for your situation. You will get personalized support and a detailed report regarding your issues once you have subsequently completed the full application process.

Visit Site

Requirements & Fees

Any type of tax relief offering is going to have accompanying requirements and fees to consider. They can vary depending on what type of plan you go for. Here is a look at some of the main requirements involved with the various options:

Requirements

Community Tax usually offers to deal with people who owe at least $5,000 to the IRS. You will need to be at least 18 years old and there is no out and out requirement regarding your employment status. Community Tax will also deal with people who are based in all states.

Fees

The initial consultation regarding your situation will be completed for free. You will then usually be charged a flat rate investigation fee of $325. The resolution fees can range between $750 and $3,000, with the average being $5,000. The size of the resolution fee depends on the specifics of the tax issue.

On the Liberty Tax website, the company states that there are no hidden fees associated with the tax debt relief process. You also have a 14-day money-back guarantee while flexible payment plans can be put in place.

Privacy & Security

On Trust Pilot, Community Tax (the provider of Liberty Tax’s tax relief service) has a 4.6/5 rating which is decent. It also has an A+ rating with the Better Business Bureau. There are top-notch security protocols in place to ensure that the sensitive data of all customers is kept properly protected at all times.

Customer Service

When you start the journey off getting tax relief through Liberty Tax, you will get access to a dedicated team of tax professionals. They will work alongside the IRS and you in order to develop the best solution for your situation. You can contact them by email, phone, or through live chat.

You get a great level of customized support, as well as a detailed report regarding your situation. There will be an investigation carried out and then a resolution found. If you are unhappy with the service that you get, there is a 14-day money-back guarantee offered by Community Tax.

Final Thoughts

Liberty Tax works alongside Community Tax when it comes to offering tax debt relief services. There is a range of different issues that they can help to resolve, with a free consultation being offered. While the fees can be a bit higher than certain competitors, there are usually efficient and timely outcomes to the resolution process. The online platform is easy to use and you get access to a wide range of experienced professionals.

Address

Liberty Tax Service 2387 Liberty Way Virginia Beach, Virginia 23456

Visit Site

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Andrew Omalley Andrew Omalley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics & Finance at university and he has professional qualifications relating to financial advice.
This review is based on the writer's personal opinion.