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Tax Hardship Center Review

Rachel Morey Rachel Morey Last update:
Min Tax Debt
$10,000
Service Fees
$495+
Money Back
Yes

Based in Westlake Village, California, Tax Hardship Center handles personal as well as business tax relief cases. Some of their particular specialties include assisting to resolve overdue tax balances, unfiled tax returns, tax penalties, wage garnishment, bank levies, bookkeeping, audits, liens, and payroll taxes, among other tax relief services.

They work remotely to provide expert IRS tax resolution services to individual and business taxpayers throughout the United States and have been in business since 2012.

Types of Tax Relief Services & Terms

Relief Types
  • Federal IRS tax relief
  • State tax relief
  • Tax preparation (business and individual)
  • Unfiled tax returns (business and individual)
  • IRS tax problem resolution
  • IRS audit representation
  • Tax levy assistance
  • Tax lien assistance
  • Wage garnishment
  • Tax penalties
Minimum Tax Owed $10,000 (exception for those with unfiled tax returns)
Range of Fees Starting at $495
Type of fees Varies
Type of Provider In-house
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Tax Hardship Center helps people who have outstanding taxes of more than $7,500. They can negotiate a payment plan with the IRS or with state tax officials. Their staff is in-house and work directly with clients. Their goal is to provide compassionate customer service to clients while resolving each case in the most favorable manner possible.

Tax Hardship Center Pros

  • Overall positive reviews from current and past customer on multiple online platforms
  • Multiple accreditations
  • No upfront fees to get information about IRS relief program qualifications
  • Quick quiz on website lets you know if you qualify for assistance
  • Quick application process and 14-day 100% money-back guarantee

Tax Hardship Center Cons

  • Need at least $7,500 in taxes owed to work with them

Credentials

Tax Hardship Center employs tax relief specialists to consult with customers about their individual circumstances. They have Certified Public Accountants (CPAs), enrolled agents (EAs), tax attorneys, and in-house customer service agencies on staff.

Enrolled agents have at least five years’ experience working directly with the IRS and/or they have passed a comprehensive test to gain this professional designation. They can represent businesses and individuals when communicating with the IRS. Not all tax relief businesses employ tax attorneys. These professionals have extensive experience dealing with the IRS, tax laws, and they’ve passed the state bar exam. Furthermore, administrative tax, tax advisors, and case managers and workers all maintain CTEC credentials by pursuing annual continuing education courses.

Getting Started

The only way to get started with Tax Hardship Center is by filling out their request for information on their one-page website.

You’ll provide your full name, phone number, email address, and your approximate tax delinquency amount to get a free case evaluation. You can also call their customer service team at (844) 400-3453 to speak with a customer service representative.

Their website doesn’t provide a lot of information. It lists the services they provide, their accreditations, and a few testimonials from customers.

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Requirements & Fees

While fees start at $495, Tax Hardship Center provides free consultations to clients. This allows them to learn whether the potential client is a good candidate for their services. Afterward, the client will receive a price quote and Tax Hardship Center will conduct an investigation and financial analysis to ascertain more details.

Tax Relief Requirements  

Tax Hardship Center accepts any type of employment, including:

  • Employed Full-Time
  • Employed Part-Time
  • Other
  • Retired
  • Self-Employed
  • Unemployed

The minimum amount of outstanding taxes owed is $7,500. Customers with delinquency of less than $7,500 aren’t eligible to work with Tax Hardship Center.

Fees 

The minimum fee to work with Tax Hardship Center is $495, which covers the initial investigation.

The overall cost for tax relief services depends on the individual case. On average, customers pay $3,750 in fees.

Customers can make payments over time, so it’s not necessary to pay 100% of the fees upfront. There’s a 14-day money-back guarantee that promises customers can ask for their money back if they aren’t satisfied with the services.

Privacy & Security

Tax Hardship Center has endorsements from a number of reputable organizations:

  • Better Business Bureau (BBB) A+ Accredited Business
  • National Association of Enrolled Agents
  • American Society of Tax Problem Solvers (ASTPS)

They are also authorized as IRS e-file providers, and like many tax preparation businesses, they have a preparer tax identification number (PTIN) issued by the IRS.

On the Trustpilot website, Tax Hardship Center has 28 reviews from people who have used their services. All reviewers gave this business five out of five stars. They also have many five-star reviews on Google and Yelp.

Customer Service

Tax Hardship Center is an in-house tax relief service provider with CPAs, tax attorneys, and enrolled agents on staff. These professionals handle individual cases and are authorized to communicate with the IRS on a customer’s behalf. It isn’t clear whether the initial consultation is handled by a customer service representative or someone with more credentials and experience dealing with tax delinquency and IRS problems.

You can contact the Tax Hardship Center via a form on their site, by phone (1-877-829-7099), or email them directly at Help@TaxHardshipCenter.com. They also have an office located in Westlake Village, California, though they work with clients in all 50 states.

Final Thoughts

Tax Hardship Center has multiple positive reviews on a number of online platforms from verified customers. They’ve had one BBB complaint since they opened in 2012, and it was resolved to the customer’s satisfaction according to the BBB website.

Although their sparse website may make it difficult to evaluate this company, their multiple accreditations, professional staff (including tax attorneys), and glowing reviews may make it worth the time to learn more by participating in a free case evaluation.

Address

Tax Hardship Center

30700 Russell Ranch Road

Suite 250

Westlake Village, CA 91362

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Disclaimer
This website is an independent comparison site that aims to help consumers find the most suitable product for their needs. We are able to maintain a free, high-quality service by charging an advertising fee to featured brands whenever a user completes a purchase. These advertising fees might impact the placement of the brands on this page and combined with the conversion rates might impact the scoring as well which are further based on a combination of review findings, user experience and product popularity. For more information please review our how we rate page. We make best effort to present up-to-date information; however, we do not compare or include all service providers in the market.
Rachel Morey Rachel Morey
Rachel Morey is a journalist specializing in finance content. She has written for some of the major lenders in the online personal and business finance industry. She has been writing professionally for nearly a decade and has projects in print and broadcasting. A native Iowan, Rachel has a special fondness for the open roads of rural America.