Total Tax Review
Total Tax Inc is a tax relief agency that’s been providing its services for over three decades. They specialize in tax accounting and tax relief and operate in all 50 U.S. states.
With an emphasis on personalized and attentive service their team of dedicated tax professionals can not only resolve back tax issues, they can also provide tax planning, bookkeeping, payroll services, and more to help people to deal with tax-related issues.
Types of Tax Relief Services & Terms
| Relief Types |
|
| Minimum Tax Debt Required | Not disclosed |
| Range of Fees | Not disclosed |
| Type of fees |
|
| Employment Statuses Considered | Not specified |
| Type of Provider | In-house servicing |
| Good For |
|
Good For
Based on the reviews of prior clients there are a few things that Total Tax Inc excels at. These include:
- Tax negotiation
- Tax preparation
- Flexible payments
Brand Pros & Cons
Pros
- Every case is overseen by a tax attorney
- Flexible payment plans are available
- The company can also help with tax preparation and avoid future problems
Cons
- Doesn’t handle state tax issues
Credentials
The staff at Total Tax Inc. is composed of licensed CPAs, enrolled agents (EAs), tax attorneys, and tax accountants. Each case is overseen by a tax attorney as the case manager.
Getting Started
Total Tax Inc spells out a four-step process to apply for their services and enjoy freedom from any tax burdens.
- Consultation: The consultation is used to determine the root cause of the prospective client’s tax problem, and how Total Tax Inc might be able to help resolve any outstanding debts and other issues. Once they’ve gathered all the information relevant to the case they provide options. If they believe that the case can be resolved by the prospective client they will not just tell them so, but will also provide the steps necessary to do so. If the case is complex enough that it needs professional assistance they explain what to expect from them if hired, and provide a quote for their services. The consultation itself is free and is conducted by a tax attorney, not a salesman.
- Investigation: This step is where the team at Total Tax Inc engages with the IRS on behalf of the client and stops all collection efforts (active or pending). The team continues to inform the client of all details and communication with the IRS during the investigation phase.
- Look at Solutions: The team continues to pursue all avenues to make sure IRS compliance is met and the client receives the best possible resolution.
- Freedom: Once the case is resolved, the team at Total Tax Inc will work with the client to attempt to ensure that they can avoid any further tax issues.
Requirements & Fees
It’s difficult to determine how the requirements and fees at Total Tax Inc compare with other tax relief businesses since they don’t discuss any of these on their website.
The best that can be said is they do offer a 30-day money-back guarantee, which is better than most of their competitors. Furthermore, they have flexible payment plans available and the fees quoted at the consultation are final – there will never be any hidden or surprise fees.
Tax Relief Requirements
Total Tax Inc does not discuss the requirements for approval of its service on the website. There is no discussion of employment status, residency status, minimum debt required, or any other requirement to be considered for their service.
Fees
Total Tax Inc does not disclose its fees on its website, but instead says “Our fees are based on the amount and scope of services required to resolve your specific tax problem.”
They do not require full payment in advance, and the fees quoted during the consultation are final so prospective clients always know the full cost before agreeing to service. The company offers flexible payment terms and there is a 30-day money-back guarantee.
Privacy & Security
Based on the reviews found online Total Tax Inc has an extremely good reputation. In addition, the company is A+ accredited by the Better Business Bureau since 2011. They also have a 4.8 rating on Trustpilot, with over 250 reviews.
In order to maintain client security and privacy, the company will not ask for your social security number or any credit card information during the consultation phase.
Customer Service
Customer support is conducted through the team assigned to the client’s case. Based on prior client reviews, the team does an excellent job of communicating at every step of the process. They are also excellent at responding to online reviews and complaints, of which there are very few.
Final Thoughts
Judging by customer reviews, the team at Total Tax Inc is very professional and thorough and the vast majority of their past clients are very pleased with the service they received.
The website does not detail the requirements or fees involved with their service or list a business address on the website. However, the business address can be found on the Better Business Bureau website, and the BBB has also awarded Total Tax Inc with an A+ accreditation since 2011.
Company Address
1023 W Lacrosse Ave
Coeur D Alene, ID 83814-2418
