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Cardinal Financial Review

Angela Mae Watson Angela Mae Watson Last update:
NMLS#
66249
Min Credit Score
580
Repayment Terms
Undisclosed

Overview

Based in Charlotte, NC, Cardinal Financial is a mortgage lender that provides accessible, knowledgeable, and detailed home-related solutions. They’re a member of the Mortgage Bankers Association and the National Association of Minority Mortgage Bankers of America.

Cardinal Financial is a direct lender that offers mortgage loans and refinancing options. They do not have home equity loans or home equity lines of credit, though. The process is straightforward and begins with a free quote and chat with a loan officer. They have a custom lending platform and various online resources, such as a blog and mortgage calculators. The lender works with individuals who want to take out a home loan and strives to clearly explain every step of the process.

Mortgage Type  Conventional

FHA Loan

VA Loan

USDA Loan

Jumbo

Mortgage Amount  $80,000 to $3 million
Mortgage Repayment  Undisclosed – standard terms are 15 or 30 years
Term APR – Fixed Rate  Fixed: 8.00%
APR – Variable Rate Variable: Undisclosed
Min. Credit Score  580 to 620
Origination Fee  Undisclosed
Prepayment Fee  Undisclosed
Underwriting Fee  Undisclosed
Other Fees Undisclosed
Soft Credit Pull (for 

prequalification)

Yes
Funding Time  30 to 35 days (average)

As soon as 7 days

Lender Type  Direct lender
NMLS #  66247

Mortgage Refinance:

Refinance – Fixed APR Fixed: Undisclosed
Refinance – Variable APR Variable: Undisclosed
Amount $80,000 to $3 million

 

Best For

Cardinal Financial is good for first-time home buyers, as well as for those who are looking to refinance their existing mortgage. The lender offers a wide variety of mortgage products and is available across the country.

Pros & Cons (Mortgage Purchase)

Pros

  • Has first-time home buyers’ guide with comprehensive information about the process, including down payment, closing costs, and credit score details
  • Fast closing times – within 7 days
  • Hyper-secure loan platform with an easy application process and prequalification
  • 24-hour turnaround time for underwriting
  • No prepayment penalty

Cons

  • Limited information about mortgage loan terms and fees
  • Must speak with a loan officer for specific details
  • Doesn’t offer financing for all mortgage types

Pros & Cons (Mortgage Refinance)

Pros

  • Potentially fast closing times
  • Free and secured online application process
  • No prepayment fees
  • Refinancing available for disaster relief home financing, as well as tiny homes and manufactured homes

Cons

  • Limited information about eligibility online
  • Loan terms and amounts aren’t clearly indicated

Mortgage Loans Terms & Requirements

Unlike most direct lenders, Cardinal Financial doesn’t clearly list the terms and requirements for obtaining financing. However, you’ll need to be at least 18 years old, have a minimum credit score of 580 to 620, and have a maximum debt-to-income ratio of 50%. If you’re applying for financing and are self-employed, be prepared to provide additional documentation proving your income.

How to Apply

To apply for a home loan, click “Get Started” on Cardinal Financial’s homepage. From there, you can get a free rate quote for either home purchase or refinance. This is a prequalification option that doesn’t affect your credit score. It only takes a few minutes. After you submit the form, you’ll be connected with a loan specialist who will discuss your needs and options.

During the prequalification process, be prepared to answer a few questions, such as:

  • Whether you’re already working with a loan originator from Cardinal Financial
  • Property type you want to buy (ex. Single-family, condo, townhouse, multi-family, or manufactured or mobile home)
  • Property purchase (ex. Primary residence, second home, or rental property)
  • When you intend to buy (ex. Under contract already or in the next few months)
  • Property location
  • Whether you’re working with a real estate agent already
  • Property’s estimated purchase price
  • Down payment
  • Estimated credit score
  • Military status
  • Bankruptcy or foreclosure information (if any)
  • First and last name
  • Contact email and phone number

The application process for refinancing a home is similar. The main difference is that you’ll also be asked:

  • If you want to borrow extra money
  • How much remains on your mortgage
  • Whether you have a second mortgage

Qualification Requirements

  • 580 or 620 credit score
  • 50% maximum debt-to-income ratio
  • 18 years or older
  • No minimum annual income listed (but need 2+ years of continual employment)
  • US citizen, permanent resident, or visa holder
Min. Credit score 580 or 620
Min. debt-to-income ratio 50% maximum
Min. annual income Undisclosed
Min. age of borrower 18 years old
Citizenship/residency Citizen or permanent resident

Required Information

In order to speak with a loan officer, you’ll need to fill out a basic application form online and provide your:

  • Contact information (name, email, phone number, etc.)
  • Estimated credit score
  • Information about the property you intend to purchase (value, location, type, intended use, etc.)

After the initial application, you’ll also need to provide other documentation and information, such as:

  • Social Security number
  • Proof of income and employment

➔ Application Steps & Time Frames

  • Prequalify with a 5-minute online application. From there, Cardinal Financial will connect you with a loan officer who will discuss your options.
  • Closing times vary but can be in as little as 7 days. This is quick in the industry.

Privacy & Security

Cardinal Financial is very transparent about its privacy and security practices. They use a loan platform called Octane to keep consumer information private. They also use security measures from the Cyber Security Framework, from the National Institute of Standards and Technology, to protect data. In addition, the lender uses data encryption technologies for both its Google Cloud and AWS networks.

As for privacy, Cardinal Financial has a policy against collecting data from children under the age of 13. If they collect such information by mistake, they will work to remove it as soon as possible. For adults, the lender may track data such as IP address and web analytics through the use of cookies.

When you use the website, expect the lender to collect general contact and personal information, including your Social Security number. This information is primarily used to improve customer experience. However, Cardinal Financial may also share information to help provide a service or if certain laws or situations require it.

Customer Support

Cardinal Financial has an online chat option that connects you to a bot to answer basic queries. If the bot cannot answer something, you can instead contact a real loan officer via phone or email. There’s also an online contact form.

The lender has a quick response time and overall positive customer reviews online. On Trustpilot, they have 4.5 out of 5 stars with 579 reviews. On the Better Business Bureau, the lender has 4.44 out of 5 stars. Many reviews indicate a good experience from their loan officer and the entire team.

Phone Support Customer Care: 855-561-4944

Loan Officer: 877-406-0718

Standard business hours – EST

Email Support Yes – customercare@cardinalfinancial.com
Live Chat Yes – with a bot
Social Media Facebook – https://www.facebook.com/cardinalfinancial/

Twitter – https://twitter.com/cardfinancial

LinkedIn – https://www.linkedin.com/company/cardinalfinancial/

Instagram – https://www.instagram.com/cardinalfinancial/

YouTube – https://www.youtube.com/channel/UCSltHZA5ZBzvUQiXE1-4pYw

Headquarters:

3701 Arco Corporate Dr #200

Charlotte, NC 28273

State Availability

Cardinal Financial is licensed to lend in all 50 states.

In Conclusion

Cardinal Financial is a solid mortgage lending company located on the East Coast. As a direct lender, they can walk you through the entire process of applying for or refinancing a home loan. They have an experienced team and offer friendly customer service. The main drawback is that the lender doesn’t offer much information about their loan products until after you request a quote or chat with a loan officer.

Brand disclaimer: “No Warranty. The information and materials contained in this website, including text, graphics, links, or other items, are provided “as is” and “as available.” Cardinal Financial does not warrant the accuracy, adequacy, or completeness of this information and/or materials and expressly disclaims liability for errors and/or omissions in this information and materials. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of noninfringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given in conjunction with the information and materials.”

 

 

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Angela Mae Watson Angela Mae Watson
Angela Mae is a personal finance writer specializing in loans, debt management, investing, retirement planning, and financial literacy. She comes from a journalistic background and pulls from hands-on experience and deep-dive research to breathe life into her stories. Her goal is to help others achieve financial stability and independence. When not writing, she can be found traveling, honing her yoga skills, hiking, or exploring new means of healthy, sustainable living.
This review is based on the writer's personal opinion.