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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.

Zigzy Review

Angela Mae Watson Angela Mae Watson Last update:
NMLS#
6603
Min Credit Score
580
Repayment Terms
15, 30 years

Overview

Based in Plano, Texas, Zigzy Mortgage is a platform offering a unique alternative to people looking to buy their first – or next – home. They have a team of mortgage experts dedicated to simplifying the home-buying process and preventing stress from keeping you from the home of your dreams. The team is also there to help people find the best real estate agent and home loan for them.

With Zigzy, you can pick the home you want and have them make a cash offer to the seller for you. From there, you’ll get a mortgage through the company and pay it off through them. This makes it easier to buy real estate than if you were to go through the process on your own. Plus, since Zigzy makes a cash offer on your behalf, the total fees are often lower for the buyer.

The company offers several types of home loans and refinancing options, including conventional loans, FHA loans, and cash-out refinance loans. This is primarily done through Zigzy’s Buyer Accepted program, which is funded through their direct lending division, New American Funding.

The advantage of going this route is that it can help you become a cash buyer. This could save you money – if the seller is willing to sell below asking price – and make it easier to buy property.

Zigzy also has several resources on their website, including a small blog that educates prospective buyers.

Mortgage Type Mortgage Purchase

Mortgage Refinance

Cash-out

Home Improvement

FHA

VA

USDA

Jumbo

Mortgage Amount Dependent on loan type
Mortgage Repayment Term APR – Fixed Rate 15-year fixed: 5.750% to 6.266%

30-year fixed: 6.250% to 6.566%

FHA 30-year fixed: 5.875% to 6.943%

VA 30-year fixed: 5.875% to 6.535%

APR – Variable Rate (ARM) Min. Credit Score

Origination Fee

Prepayment Fee

Variable: Undisclosed

580 credit score

Yes, but undisclosed

None for VA loans

Underwriting Fee

Other Fees

Soft Credit Pull (for

prequalification)

Undisclosed

There’s a service fee (unspecified amount). This gets added to the new home loan or can be paid as a one-time fee.

No fee for being matched with a real estate agent.

May have a soft credit pull.

Funding Time Within 14 business days
Lender Type Marketplace (affiliated with New American Funding, a direct lender)
NMLS # 6606

Mortgage Refinance:

Refinance – Fixed APR Undisclosed
Refinance – Variable APR Undisclosed
Amount Undisclosed

Home Equity:

Home Equity – Fixed APR Undisclosed
Home Equity – Variable APR Undisclosed
Amount Undisclosed

Best For

Zigzy is good for people who want to purchase real estate quickly with minimal stress.

Pros & Cons (Mortgage Purchase)

Pros

  • Offers a unique way to buy real estate through their affiliate, New American Funding, and the Buyer Accepted program
  • Lender credit is available if you use their matching service
  • May be able to refinance an existing mortgage loan
  • Variety of home loans

Cons

  • Rates and terms not transparent
  • Required to sell your current home, if you have one, within 90 days
  • Cash offer only available for single-family residences that aren’t newly built, manufactured, or condos.

Pros and Cons (Mortgage Refinance)

Zigzy Mortgage Refinance Pros

  • Several refinancing options available, including cash-out, cash-in, and HELOCs
  • Easy online application form
  • Option to connect with real estate agents and loan officers

Zigzy Mortgage Refinance Cons

  • Rates, terms, and eligibility requirements are not clearly indicated
  • Refinancing not available for all property types

Pros and Cons (Mortgage Home Equity)

Zigzy Home Equity Pros

  • Home equity options let you consolidate high-interest debts or make home improvements
  • Free online platform with helpful resources to simplify the home buying process

Zigzy Home Equity Cons

  • Rates and terms not indicated on the website

Mortgage Loans Terms & Requirements

Zigzy Mortgage offers a variety of home loans and refinancing options. Unlike many direct lenders and marketplaces, the rates, terms, and eligibility requirements are not clearly indicated. You’ll need to apply or speak with a representative to get specific details on the financing options.

With that in mind, most mortgage lenders require basic contact, financial, and credit information (credit score). You will also need to indicate whether you have a real estate agent, as well as the estimated price of the property you want.

Zigzy does not provide cash offers for manufactured homes, condos, or new construction.

How to Apply

Zigzy’s application is online, secured, and easy to fill out. Simply click “Get Started,” and you’ll be directed to the application page. From there, fill out the following information:

  • First and last name
  • Whether you’re buying or refinancing a home
  • Property type (ex. multi-family home, mobile home, other)
  • Whether you’re a first-time home buyer
  • When you plan to purchase
  • Location of property (state)
  • Estimated purchase price of the home
  • Whether you’re working with a real estate agent
  • Estimated credit score (no effect on credit)
  • Email address and phone number
  • How you heard about them

Once you’ve completed this form, click “Submit” and wait to receive a quote or preapproval.

At this stage, you don’t need to create an account or provide any documentation. Zigzy’s network of partners may contact you about mortgage loans, real estate services, or related services via phone, email, or regular mail. From there, the process depends on the specific company.

➔ Qualification Requirements

  • 580 (FHA loan) or 620 (conventional loan) credit score
  • 18 or 21 years old
  • US citizen or national or qualified citizen
Min. Credit score 580 for FHA loan, 620 for conventional loan
Min. debt-to-income ratio 43% maximum
Min. annual income Undisclosed
Min. age of borrower 18 or 21
Citizenship/residency US citizen or permanent resident

➔ Required Information

To receive a quote from Zigzy, you don’t need to provide any documents. You will, however, need to disclose some basic information. This includes your name, contact information, estimated credit score, and some details about the property you want to buy.

Applying for a home loan may require additional information and documentation, such as proof of income/employment and a credit check. Certain loans may require more documentation.

➔ Application Steps & Time Frames

  • The process starts with a brief online application through Zigzy’s main page that results in an estimate of what you could get. This is immediate.
  • After this, Zigzy’s partners will contact you about home loans, refinancing options, and related products and services.
  • The time to funding varies but can be within 14 business days.

Privacy & Security

On Zigzy Mortgage’s privacy policy page, they indicate that they collect “Personally Identifiable Information.” This is standard information you provide when applying for a loan, requesting a quote, and so forth. It may include contact information, your name, or your Social Security Number.

Like many online lenders, Zigzy may share specific information with their service providers or as required by law. This is typically done to help improve user experience, improve their products, and provide relevant ads.

Zigzy uses typical security measures to try to prevent data breaches or leaks. This includes encryption technology to keep application details secure. As with other online companies, these measures are not 100% secure, though.

Customer Support

The best way to contact Zigzy is via phone at 855-659-4499. This directs you to their customer care team, which can also help you with the application process if needed. Generally, the team is responsive and knowledgeable about any questions you may have.

There is no live chat feature, nor are there bots. For queries that don’t require a fast response time, contact the team via email. It typically takes a couple of business days to receive a response.

Phone Support (855) 659-4499

Hours of operation: Unlisted

Email Support Yes – zigzy@zigzy.com
Live Chat No
Social Media Facebook – https://www.facebook.com/zigzyhome

Instagram – https://www.instagram.com/zigzyhome/

LinkedIn – https://www.linkedin.com/company/zigzyhome/

Twitter – https://twitter.com/zigzyhome

Headquarters: 6504 International Pkwy Suite 1300, Plano, TX 75093

State Availability

They are not available in Hawaii or New York.

In Conclusion

Zigzy Mortgage prides itself on making the home-buying experience as easy and stress-free as possible. Their model is to make a cash offer on your behalf, and then have you take out a mortgage from them. This increases the odds of you getting the property you want – sometimes for a lower price.

The main drawback is that Zigzy doesn’t disclose much information about their mortgage amounts, repayment terms, fees, etc. until you apply. They also don’t clearly list their eligibility requirements, such as whether you must have good credit to qualify.

 

Brand Disclaimer: Loan products offered by Broker Solutions Inc. dba ZigzyTM. NMLS #6606. Terms and Conditions apply. Loan products subject to credit and property approval. Not all applicants will qualify. Products not available in all states. ZigzyTM makes Customer Service our number one priority. We encourage you to contact us for complaint resolution or any questions you may have regarding the servicing of your loan. We strive to have your experience with ZigzyTM a stellar one. In the rare case that our service did not meet your expectations, please call our customer care at 855-659-4499 or you may contact us by email zigzy@zigzy.com. Please leave a detailed message and we will follow up with you no later than the end of the next business day. All Rights Reserved. Texas licensed location: 6504 International Pkwy, Suite 1300 Plano, TX 75093. Ph 855-659-4499. This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

 

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Angela Mae Watson Angela Mae Watson
Angela Mae is a personal finance writer specializing in loans, debt management, investing, retirement planning, and financial literacy. She comes from a journalistic background and pulls from hands-on experience and deep-dive research to breathe life into her stories. Her goal is to help others achieve financial stability and independence. When not writing, she can be found traveling, honing her yoga skills, hiking, or exploring new means of healthy, sustainable living.
This review is based on the writer's personal opinion.