Angela Mae is a personal finance writer specializing in loans, debt management, investing, retirement planning, and financial literacy. She comes from a journalistic background and pulls from hands-on experience and deep-dive research to breathe life into her stories. Her goal is to help others achieve financial stability and independence. When not writing, she can be found traveling, honing her yoga skills, hiking, or exploring new means of healthy, sustainable living.
Customer Support
Similar to some other marketplace lenders, DebtBye doesn’t have a dedicated customer support or contact us page. They do have a phone number and physical address, however.
Privacy & Security
On DebtBye’s Terms of Service page, there’s a “Privacy” section that outlines the ways in which the company collects, uses, shares, and protects user information. The company uses a modern encryption system to keep confidential data safe from unauthorized users or scammers. For example, the main website uses AWS Cloud Computing (by Amazon) and a 256-bit SSL technology to secure data.
DebtBye doesn’t guarantee the privacy of information, however. They are also not liable for third-parties that might gain access to that information. DebtBye goes on to say that sharing sensitive information comes with certain risks, which is standard when it comes to direct lenders and online marketplaces.
In terms of the information they collect, DebtBye collects the same type of details as most online marketplaces. This includes things like general contact information, driver’s license number, employment details, SSN, banking and income information, and credit history data. The company also collects certain details about the user’s key demographic, browser type, and other analytical data.
DebtBye may supply its partners or affiliates with some of this information for the sake of providing requested products and services to the consumer. They may also use it to personalize the user’s experience or to communicate with them.
As a marketplace, DebtBye is not responsible for how its partners use customer data. However, the company works with largely reputable lenders.
In Conclusion
If you’re looking for a general marketplace where you can compare different options for debt relief, DebtBye could be a good choice for you. They claim to offer a free consultation, though it’s difficult to find much information about that. On the plus side, they do not obligate you to accept any terms offered by a potential lender or financial service provider. The downside is that they will share your contact information with third-party providers in their network. These companies may contact you often.
Brand Disclaimer
Important Disclaimer: The operator of this website is not a debt specialist, lender, financial institution, loan broker or an agent of a debt specialist, lender, financial institution or loan broker. This website collects personal information provided by you and uses that information to connect you to a third party debt specialists, lenders and non-lenders in our network. Your information may be shared with non-lenders or other intermediary service providers to help connect you with a debt specialist or lender. This website provides its services to you free of charge but may receive payment from debt specialists, lenders and non-lenders for referring a lead to them.
Debt Solutions Disclaimer: Please note that all calls may be recorded or monitored for quality assurance and training purposes. By submitting your information on this website, you agree to be contacted by a debt specialist in DebtBye.online’s network via phone call, text message, and/or email. Each debt specialist partner will provide a proposal for debt negotiation services and may charge a fee for their service. Results may vary based on ability to save funds, complete all program terms and willingness of creditors to renegotiate. Debt settlement is a negotiation process and therefore it is not possible to predict exact savings. Anyone considering bankruptcy should contact a bankruptcy attorney. DebtBye does not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. DebtBye.com does not assume consumer debt, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. Please contact a tax professional to discuss tax consequences of settlement. Read and understand all program materials prior to enrollment, including potential adverse impact of credit rating. The use of debt settlement services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements obtained on your behalf resolve the entire account, including all accrued fees and interests. This service is not available in all states.