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U.S. Bank Reviews


bestfor-icon Large variety of loan products

Written by Angela Mae

About U.S. Bank | Read More


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Opening Hours Opening Hours drop-down-btn
Mon-Fri 9am-5pm EST
Sat 9am-6pm EST
Sun 10am-2pm EST
Contact Information Contact Information drop-down-btn
  • customer.support@usbank.com
  • (800) 872-2657
  • Headquarters: 800 Nicollet Ave, Minneapolis, MN 55402
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U.S. Bank Personal Loans Review

U.S. Bank offers personal loans for nearly any reason, ranging from debt consolidation to vacation to relocation costs. The application process is fairly straightforward, as are the eligibility requirements.

U.S. Bank Personal Loans Highlight


Min Credit Score


APR. Fixed Rate


Loan Amount

12-84 months

Repayment terms


Soft Credit Pull


Lender Type


Other Fees


Origination Fee


Prepayment Fee

4 days

Funding Time

Pros & Cons

  • con-icon Transparent loan terms, rates, and eligibility requirements
  • con-icon Funds can be used for nearly any purpose
  • con-icon May qualify for up to $25,000 or $50,000, depending on credit score
  • con-icon Interest rate discount for automatic payments
  • con-icon No hidden fees
  • con-icon U.S. Bank does not pay creditors directly with debt consolidation loans
  • con-icon Non-members may not qualify for the highest loan amounts
  • con-icon Loans not available in all states

Loan Purpose

  • Debt Consolidation
  • Home Improvement
  • Major Purchase
  • Medical Expenses
  • Household Expenses
  • Vacation
  • Other

Loan Type

  • Unsecured Personal Loans
  • Fixed-Rate Personal Loans
  • Co-singer / Joint loans

U.S. Bank Personal Loans Terms & Requirements

U.S. Bank’s personal loans come with standard repayment terms ranging from one year to 7 years. They also have fairly competitive rates for borrowers with good credit or better. The loan amounts are also high enough to cover most emergency expenses, as well as things like debt consolidation, home improvement, and relocation costs.

The biggest downside is that non-members may not qualify for the largest loan amounts. Non-members might also need to meet higher credit score requirements to qualify for a loan.

How to Apply

From the main website, click “Personal.” Then, select “Personal loans & lines” and choose one of the following:

  • Loans & credit lines
  • Debt consolidation
  • Home repair financing
  • LGBTQ+ family planning

Your options depend on which menu item you’ve chosen. They include:

  • Personal loan
  • Personal line of credit
  • Home equity loan
  • Home improvement personal loan
  • Simple loan ($100 to $1,000)

Choose the one that best fits your circumstances and click “Apply Now” to start the application process. Alternatively, select “Learn More” to get additional information. You can also click “Check your rate” to get an idea of what you might qualify for.

Next, create or log into an account. If you continue as guest, you’ll need to fill out general information about yourself. This includes your employment status, take-home pay, and residency information. You’ll also need to answer whether you want to apply with a cosigner or not.

The entire application process takes about 5 to 10 minutes, though it might be a little longer when applying for a joint personal loan. It generally takes a few business days to receive a decision. Funds will be available within one to four business days after closing.

Qualification Requirements

  • 660+ credit score
  • U.S. citizen
  • 18+ years old
  • Members and non-members may qualify
  • 36% maximum debt-to-income ratio (DTI)
  • Job status: Employed (full-time and part-time), self-employed, unemployed, student, retired, homemaker, military, U.S. Bank employee
  • Co-signer not required

Required Information

To get a personal loan from U.S. Bank, you’ll typically need to provide certain personal and financial information. You can apply online. You’ll need:

  • Your name
  • Mailing address
  • Date of birth
  • Proof of identity (ex. driver’s license, SSN, state ID)
  • Phone number
  • Credit score
  • Proof of income
  • Desired loan amount and term

Application Steps & Time Frames

  • The application process takes around 5 to 10 minutes and can be done entirely online.
  • It takes one to four business days to receive funds from the day the loan closes. This is standard in the industry.
  • The entire process is streamlined and easy to follow, making it easy to get a personal loan.

State Availability

Available - Arizona, Arkansas, California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin, Wyoming,

Not Available - Alabama, Alaska, Connecticut, Delaware, Florida, Georgia, Hawaii, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, Oklahoma, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia,

U.S. Bank Online Banking Review

US Bank offers three business checking accounts: Silver Business Checking Package, Gold Business Checking Package, and Platinum Business Checking Package. These accounts are convenient for small business owners and entrepreneurs who want access to either a free or interest-bearing bank account. However, they do not have some of the more advanced features of other banks and credit unions. US Bank also charges certain fees, so watch out for those if you choose to open an account with them.

U.S. Bank Online Banking Highlight


Min Deposit

US Bank and Moneypass

ATM Network


Overdraft Fees


Maintenance Fees


Other Fees

Online Banking Savings


Min Deposit

Online Banking Checking


Min Deposit

Business Online Banking


Min Deposit

Max 1.15%

Min APY Business

Pros & Cons

  • con-icon Currently offering a $750 sign-up bonus (after meeting certain conditions)
  • con-icon Several business checking accounts to choose from, as well as a basic business savings account
  • con-icon Large network of free ATMs nationwide and brick-and-mortar branches in 26 states
  • con-icon Convenient online and mobile banking options
  • con-icon Waivable monthly fees
  • con-icon Not as transparent about different account fees, terms, and conditions
  • con-icon Low annual percentage yields (APYs)
  • con-icon Limited account features compared to other major banks and credit unions

Account types

  • Checking
  • Savings
  • Certificates of Deposit (CD)
  • Money Market Deposit Account (MMDA)


Account  APY(Annual Percentage Yield)
Basic Business Savings Account 0.01% APY
Platinum Business Money Market Account

0.01% APY to 1.15% APY (depending on account balance)

Up to 2.60% Bonus APY

Preferred Business Money Market Account 0.01% APY to 1.15% APY (depending on account balance)
Premium Business Money Market Account 0.01% APY

Features Benefits & Rewards

  • Security and fraud prevention
  • Overdraft protection
  • Rewards Credit Cards’ special offers
  • Online, in-person, and mobile banking
  • Large ATM network
  • Limited-time sign-up bonus offer of $500

Opening an Account With U.S. Bank

If you’re interested in opening an online business bank account with US Bank, you can do so online, via phone, or at a branch. Start by choosing your preferred account type. For checking, this would be either a Silver, Gold, or Platinum Business Checking Account. You can also opt for an analyzed account, which is designed for nonprofit organizations and businesses with high transactions and balances.

To apply, you’ll need to live in AZ, AR, CA, CO, ID, IL, IN, IA, KS, KY, MN, MO, MT, NE, NV, NM, NC, ND, OH, OR, SD, TN, UT, WA, WI, or WY. Be prepared with the following information:

  • Social Security Number (for sole proprietors)
  • Government-issued ID (ex. driver’s license or state ID)
  • Employer identification number (EIN) or tax identification number (for your business)
  • Documentation verifying your business (ex. business charter, articles of incorporation, articles of organization, or other legal documents)

As part of the application, you’ll need to provide additional information about yourself, such as your contact details. You’ll also need to provide business-related information, including your business industry and revenues. Finally, be prepared to specify the purpose or purposes of opening an account. If you have any questions during the application process or aren’t sure which account to choose, you can make an appointment with a specialist.

State Availability

Available - Arizona, Arkansas, California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Utah, Washington, Wisconsin, Wyoming,

Not Available - Alabama, Alaska, Connecticut, Delaware, Florida, Georgia, Hawaii, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, West Virginia,

Written by Angela Mae

Angela Mae is a personal finance writer specializing in loans, debt management, investing, retirement planning, and financial literacy. She comes from a journalistic background and pulls from hands-on experience and deep-dive research to breathe life into her stories. Her goal is to help others achieve financial stability and independence. When not writing, she can be found traveling, honing her yoga skills, hiking, or exploring new means of healthy, sustainable living.



What types of services or loans does U.S. Bank offer?

U.S. Bank offers traditional banking services like checking and savings accounts for personal use and businesses. It also has personal loans, auto loans, home loans, lines of credit, and more.

What are U.S. Bank’s customer service options?

There are several ways to contact U.S. Bank. You can call them at any time 1-800-872-2657 for general concerns or questions. You can also use an online feature if you’re logged into an account. Or you can send an email to their customer service team. Alternatively, you can visit one of their 77,018 physical locations.

Do all U.S. Banks have the same hours of operation?

No. Each location has its own hours of operation, but most are within standard business hours for that area. There is a 24/7 general customer support number, as well as an international number for people, though.

Customer Support

For the most part, U.S. Bank’s customer support team is professional, reliable, and knowledgeable. Wait times on the phone can vary from a few minutes to upwards of half an hour. However, there is someone available 24/7 to help answer questions or resolve problems. There’s also an international number for people overseas to call when they need assistance.

U.S. Bank also has a live chat feature for current customers. For certain issues, you will still need to call them, though.

Privacy & Security

U.S. Bank is transparent about its privacy and security. Online, the bank goes into detail about the types of information it collects: “anonymous” and “personal” information.

Anonymous data includes things like demographic information, the browser used, and other common tracking information found online. Personal data generally includes customers’ names, SSNs, addresses, and account information.

Like other traditional banks, U.S. Bank collects this information when someone inputs it into their system directly (such as when submitting an application). The bank uses customer data to determine their eligibility for different services and loan products, as well as to communicate with them. U.S. Bank may also share certain information with its partners or for legal purposes.

Also, U.S. Bank uses physical, organizational, and technical methods to keep customers’ information secure. Since the bank operates online, it does not guarantee the information is 100% secure. However, it does offer certain additional security measures, such as protection from fraudulent or unauthorized activity.

U.S. Bank is not a marketplace. It is a member of the Federal Deposit Insurance Corporation (FDIC), which insures up to $250,000 in bank accounts against theft or loss. As a national bank, it’s also regulated by the Office of the Comptroller of the Currency (OCC).

In Conclusion

U.S. Bank offers various financial services, including traditional, online, and mobile banking. It also has a highly reviewed mobile app that makes accessing, monitoring, and using your different accounts easier. Besides that, U.S. Bank offers different loans, wealth management services, credit cards, and more.

The bank has a long history and solid reputation. However, they do have some customer service issues, especially for overseas customers.

Brand Disclaimer

Disclosures Investment and insurance products and services including annuities are: Not a deposit ● Not FDIC insured ● May lose value ● Not bank guaranteed ● Not insured by any federal government agency.

U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Each individual’s tax and financial situation is unique. You should consult your tax and/or legal advisor for advice and information concerning your particular situation.

For U.S. Bancorp Investments: Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member  and , an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.

For U.S. Bank: U.S. Bank is not responsible for and does not guarantee the products, services or performance of U.S. Bancorp Investments, Inc. Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.

The creditor and issuer of U.S. Bank credit cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A. Inc., MasterCard International Inc. and American Express. American Express is a federally registered service mark of American Express. 

Loan Example: A $10,000 loan with a 5-year term at 13% Annual Percentage Rate (APR) would be repayable in 60 monthly installments of $228 each. The actual payment amount and year-end balance will vary based on the APR, loan amount, and term selected. In this case the total amount expected to pay by the borrower will be $13,680